Business Analyst - Product Development

Who We Are:

Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 13,000 people in 65 countries, with world headquarters in Greensboro, North Carolina, and regional headquarters in Geneva and Hong Kong.

Job Posting:

Business Analyst – Product Development

Job Summary

The Business Analyst (Product Development) will be responsible for driving the analysis, improvement, and support of systems and processes related to the product development lifecycle. This role will work closely with cross-functional teams, including product development, design, sourcing, merchandising, tech design and IT to gather business requirements, document workflows, and identify opportunities to optimize tools and processes that support the creation and management of product data.

Responsibilities

• Collaborate with business stakeholders to understand product development workflows, pain points, and system needs.
• Serve as a liaison between business and IT to support issue resolution, system enhancements, and user acceptance testing.
• Develop functional specifications, use cases, process flows, and training documentation.
• Provide training and develop training materials, and recommend improvements to enhance efficiency and accuracy.
• Support daily operations of global and regional applications tied to product development.
• Assist in change management and communication efforts related to process or system updates.
• Monitor system performance, support end users, and help drive adoption through best practices.
• Ensure compliance with Kontoor policies regarding system access, data security and change control. 

Requirements

• Bachelor’s degree in Computer Science, Information Systems or other relevant experience.
• 5+ years of experience as a Business Analyst, preferably in the retail, fashion, or consumer goods industry.
• Understanding of product development processes and lifecycle management (e.g. Agile, Scrum) and tools (e.g. Jira)
• Knowledge of database systems (e.g. SQL, Oracle, MySQL)
• Ability to create training materials and conduct training sessions for end-users
• Experience working with cross-functional and geographically distributed teams.
• Strong communication, analytical, and problem-solving skills.

Why Kontoor Brands?

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.

When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.

We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.