Business Analyst Manager

This position is contingent upon contract award.

Level 4 Manager - A Manager at 9th Way Insignia accomplishes department objectives by managing staff and processes and evaluating department activities. A Manager is responsible for planning, directing and overseeing the operations and fiscal health of a unit, division, or department. Managers require skills and qualifications such as exceptional leadership, communication, and interpersonal skills. 

• Evaluates workflows, organizational processes and procedures and develops enterprise- wide or large-scale computer/information management system solutions.  

• Designs architecture to include the software, hardware, and communications to support the total requirement.  

• Provides present and future cross-functional requirements and interfaces.  

• Ensures systems are compliant and compatible with open systems architecture standards.  

• May provide daily supervision to project staff. 

• Responsible for leading a team of business analysts to identify, document, prioritize, and communicate business requirements and translate them into actionable solutions.  

• Ensures that both current and future-state processes, capabilities, and technology align with the organization’s strategic objectives and compliance mandates.  

• Involves close collaboration with stakeholders, cross-functional teams, external partners, and end users to drive continuous improvement in product delivery, user experience, and operational efficiency.  

• Provides governance, guidance, and mentoring to junior analysts while standardizing processes and methods across the organization. 

• Bachelor’s Degree in technical discipline; Associate’s Degree and 4 years of experience; 8 years of experience in lieu of degree to meet education requirement 

• 6 or more years of relevant experience. 

• 12 years directly related experience in lieu of degree. 

• Strong proficiency with requirements management tools (e.g., JIRA, Azure DevOps), process modeling tools (e.g., Visio, Lucidchart), and documentation platforms (e.g., Confluence). 

• Familiarity with Agile/SAFe methodologies, DevSecOps, and iterative development practices. 

• Understanding of federal compliance standards and guidelines (e.g., FISMA, NIST, Section 508, FedRAMP) and how they influence requirements and solution design. 

• Excellent analytical, critical thinking, and problem-solving abilities. 

• Strong communication skills with the ability to present complex information in a clear, concise manner to both technical and non-technical audiences. 

• Ability to facilitate collaborative sessions and manage stakeholder expectations effectively. 
• Proven leadership and team-building skills, with the ability to inspire trust, promote professional growth, and foster a positive team culture. 
• Solid organizational and project management abilities, with experience in managing competing priorities and deadlines.