Business Analyst III

At AbsenceSoft, we’re transforming the employee experience. Our secure, intuitive technology helps employers bring humanity, certainty, and efficiency to some of the most complex moments in the workplace. Built by HR professionals for HR professionals, we’re proud of where we’ve been and even more excited about where we’re going.

We’re seeking a detail-oriented and customer-focused Business Analyst III to play a key role in the successful implementation of our leave management platform. In this role, you’ll partner directly with customers to understand their business needs, configure the system to meet requirements, manage data, and ensure an exceptional onboarding experience. As a subject matter expert, you’ll bridge the gap between customer requirements and system capabilities, working cross-functionally to deliver seamless implementations.

What you'll do

• Partner directly with customers to understand their business processes, needs, and goals related to leave management.
• Configure the AbsenceSoft platform to meet customer requirements, including workflows, rules, and user access.
• Manage data intake, validation, and migration activities to ensure accurate system setup.
• Act as a subject matter expert (SME) for AbsenceSoft capabilities, providing best-practice guidance.
• Facilitate implementation workshops, training sessions, and onboarding for customers.
• Collaborate across departments to ensure customer requirements are accurately translated into system functionality.
• Develop and maintain documentation, including process flows and configuration guides.
• Support user acceptance testing (UAT) and validate solutions against customer needs.
• Monitor post-implementation performance and provide recommendations for optimization.
• Mentor and guide junior Business Analysts and contribute to process improvement initiatives.

What you'll bring

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• 5+ years of experience as a Business Analyst or Implementation Consultant in a SaaS or enterprise software environment.
• Proven experience with system configuration, data management, and process implementation.
• Strong analytical, problem-solving, and communication skills.
• Ability to translate complex business requirements into technical configurations.
• Experience with data migration, validation, and reporting.
• Proficiency in tools such as JIRA, Confluence, and Visio.
• Experience in HR technology, leave management, or compliance-driven software preferred.
• Professional certification (CBAP, PMI-PBA, or equivalent) a plus.
• Collaborative, adaptable, and customer-focused mindset.

Why join us

At AbsenceSoft, we LEAD with our values:

Lead with Innovation - We create meaningful change through intelligence, focus and passion.  We embrace curiosity, data, and insight to shape the future of our industry. Always innovating, learning and evolving.

Elevate Every Voice - Every perspective matters. We listen, learn, and build a culture where diversity of thought and experience drives better solutions and smarter decisions.

Achieve Together - The customer fuels everything we do. We share knowledge, collaborate, celebrate wins, and face challenges as one team because success is always a collective achievement.

Drive Outcome - Every action we take delivers measurable value to our teams, our customers, and the employees they support. Accountability is non-negotiable. We honor our commitments, take responsibility for results, and see every success and setback as a chance to grow stronger.

We offer:

• Impact that matters. You’ll do work that shapes the future of the modern workplace
• Flexibility and trust. We’re remote-first and results driven. You’ll have the freedom and flexibility to do your best work, wherever you do it best.
• Growth and development. We believe the best work happens when people are growing. You’ll have access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact.  
• Competitive rewards. We offer comprehensive benefits, a performance-based bonus program, and equity opportunities – because when we grow, you should too.
• Time for life. Recharge and reconnect with flexible time off, paid holidays, and flexible leave programs designed to support every season of life.
• Belonging and balance. We’re building an inclusive culture where every voice is valued, collaboration is celebrated, and success is shared.
• Compensation Transparency. Compensation range for this position is $85k - $100k annually, depending on experience and location.

We’re committed to building a team as diverse as the customers we serve. If your experience doesn’t align perfectly with every qualification, we still encourage you to apply – you might be exactly what we’re looking for. If this sounds like a fit, apply today, we’d love to meet you!