Business Analyst, HR Management Systems

Job Description Summary

Job Description

The Business Analyst, HR Management Systems, plays a critical role in supporting the strategic and operational delivery of Workday solutions across HR functions. This role serves as a business partner and systems expert, translating complex business needs into effective Workday configurations and process improvements.

With a strong foundation in HR systems and project management, the Business Analyst is responsible for analyzing current and future state processes, identifying risks and opportunities, and recommending technology-enabled solutions. The role involves stakeholder engagement, documentation of business requirements, and support for feasibility studies and risk mitigation strategies. The ideal candidate brings deep expertise in Workday, strong analytical and communication skills, and the ability to work independently while guiding others. They are adept at troubleshooting, optimizing system performance, and supporting HR processes.

Responsibilities:

• Interpret the business need and identify solution recommendations to business problems at a business unit level.

• Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to accurately record the changes required.

• Execute a communications plan within established internal communication systems and procedures.

• Plan and deliver stakeholder engagement activities to develop effective working relationships for projects and to ensure that stakeholder needs and concerns are identified and met.

• Carry out delegated activities to support the identification and evaluation of risks, issues, dependencies, and constraints associated with the project, as well as the design of mitigating solutions.

• Contribute to and support feasibility studies from a technological and organizational perspective, and document findings.

• Conduct research using primary data sources, and select information needed for the analysis of key themes and trends.

• Contribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements.

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential.

• Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills:

• Experience with Workday required.

• HR systems administration experience is preferred.

• Skills in installing, maintaining, and upgrading application software are required.

• Ability to identify, troubleshoot, and escalate application problems is required.

• Experience with Workday benefits, including Open Enrollment, preferred

• Experience with Workday absence management, core and advanced compensation, including the compensation review process, preferred.

• Strong Microsoft Office skills to include PowerPoint, Word, and Excel, are required.

• Strong communication and collaboration skills are required.

• Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision-making.

• Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communication skills to express ideas, request actions and formulate plans or policies.

• Works with full competence to analyze potential solutions and create recommendations based on the expected benefits, costs, and overall value of the solution for key stakeholders. Typically works without supervision and may provide technical guidance.

• Independently supports business processes with a comprehensive understanding and effective use of standard office equipment and standard software packages, while also providing guidance and training to others.

• Negotiates without supervision and provides technical guidance when required on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.

Education

Work Experience

Certifications

Salary Range

Travel

Workstyle

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.