Manage SaaS billing operations, including usage calculations, invoicing, credits, reconciliations, collections, accounts receivable, and sales commission administration. Prepare recurring reports, maintain billing records and spreadsheet trackers, respond to customer payment inquiries, document workflows, and improve manual processes. The role is fully remote, part-time at approximately 20–25 hours weekly, with flexibility during peak billing periods.
OneSignal is the autonomous lifecycle marketing engine for B2C app companies. Marketers can orchestrate the campaigns that onboard, engage, and retain users, increasing LTV and reducing churn. Companies like Zynga, Bitcoin.com, and Philips use OneSignal to drive outcomes with AI that scales with you.
We’re Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, Colorado, Florida, Massachusetts, New York, New Jersey, Ohio, Oregon, Pennsylvania, Texas, Utah and Washington. As well as in the UK, Singapore, and Canada - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Francisco and San Mateo in CA, in London, UK, and offer flex seating options for employees to work together in-person in NY and other areas. Hiring in Singapore is done in partnership with a local EOR, and hiring in Canada is done in partnership with Rippling's EOR.
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on collaboration, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
OneSignal is looking for a detail-oriented Billing Operations Consultant to support our Finance team with day-to-day billing, accounts receivable, commission administration, and other operational tasks.
The ideal candidate has experience in SaaS billing operations, is comfortable working with subscription and usage-based billing models, and can manage recurring responsibilities independently.
Key Responsibilities
Billing & Usage Management
- Prepare monthly usage-based overage calculations and invoices across multiple products.
- Review and reconcile usage reports to ensure billing accuracy.
- Create invoices, process credits and billing adjustments, and resolve billing discrepancies.
- Support AWS and GCP marketplace billing, reconciliation, and payment tracking.
- Maintain accurate customer billing records and schedules.
Accounts Receivable & Collections
- Monitor outstanding invoices and follow up on overdue payments.
- Track incoming payments and assist with payment reconciliation.
- Respond to customer billing and payment inquiries.
Commission Administration
- Assist with monthly and quarterly sales commission calculations.
- Validate commission data, adjustments, and payout reports.
- Support commission tracking and reconciliation.
Reporting & Process Improvement
- Prepare recurring billing, collections, and operational reports.
- Maintain Excel and Google Sheets trackers.
- Document workflows and identify opportunities to streamline manual processes.
- Support ad hoc Finance projects as needed.
Qualifications
Required
- 3+ years of experience in SaaS billing, accounts receivable, or finance operations.
- Strong Excel and Google Sheets skills, including pivot tables, lookups, and data reconciliation.
- Experience with subscription billing, invoicing, and collections.
- Strong attention to detail, organizational skills, and ability to work independently.
- Good written and verbal communication skills.
Preferred
- Experience with Recurly, NetSuite, Salesforce, or similar billing, ERP, and CRM systems.
- Familiarity with usage-based SaaS billing models.
- Experience with CaptivateIQ or other sales commission platforms.
- Exposure to AWS or GCP marketplace billing.
Working Arrangement
- Fully remote. Approximately 20 hours per week, with flexibility during peak billing periods.
- Ability to manage recurring deadlines and work independently after initial training.
The New York and California hourly rate for this part-time contract position is between $38 and $60 per hour, for an expected 20–25 hours per week. Your exact rate is determined by a number of factors such as your experience, skills, and qualifications.
- Friendliness & Empathy
- Accountability & Collaboration
- Proactiveness & Urgency
- Growth Mindset & Love of Learning
In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.
OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads presales solution consulting for ServiceNow Integrated Risk Management and GRC solutions. Translates customer processes and pain points into configured solution environments, develops sales campaigns and demonstrations, advises on risk and compliance programs, collaborates with product and development teams, and enables other consultants. Requires strong GRC expertise, enterprise experience, communication skills, and up to 25% travel.
Top Skills:
ArcherGovernance Risk And Compliance (Grc)Ibm OpenpagesMetricstreamOnetrustServicenowServicenow Integrated Risk Management
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Own ServiceNow’s social and content strategy across Meta, LinkedIn, YouTube, TikTok, X, and emerging platforms. Develop content architecture, platform-specific strategies, creative briefs, audience positioning, and always-on programming. Activate practitioner and customer communities, use performance insights to guide strategic decisions, monitor cultural and platform trends, and lead cross-functional execution with creative, product marketing, editorial, paid media, and customer marketing teams.
Top Skills:
LinkedInMetaPerformance Analytics DashboardsSocial Listening PlatformsTiktokXYoutube
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Drive new business revenue through SaaS licensing sales across a defined territory. Build C-suite relationships, develop account and territory plans, map stakeholders, coordinate cross-functional sales teams, advise customers on IT roadmaps, identify specialist resources, negotiate deals, and achieve sales targets while applying AI-related business insights.
Top Skills:
AISaaS
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
