Billing Assistant

Billing Assistant | Remote

Competitive Compensation + Premium Medical, Dental & Vision Coverage

Why you should choose Steno

At Steno, we’re growing fast and transforming the litigation technology industry with best-in-class court reporting, modern solutions that add value for lawyers, and an exceptional client experience. We partner with law firms to simplify complex workflows, deliver reliable outcomes and case insights, and to revolutionize a traditionally outdated space while we expand across the country.

• Wins together – Stock options included. When Steno grows, you grow.
• Invests in your benefits – Premium Medical, Dental, & Vision Coverage -, with 100% of premiums covered for some plans - well above industry benchmarks.
• Operates with integrity – We value accuracy and caring for our clients.
• Constantly innovates with technology at our core – We are a modern organization solving real problems in an industry that needs a revolutionary approach.
• Provides meaningful coaching and support - a team of Billing leaders and professionals who will unlock your greatest potential
• Emphasizes values - be highly reliable, constantly innovate, and operate with a hospitality mindset
• Offers Competitive Base Salary + Growth Opportunities - Enjoy competitive pay of $20–$23 per hour, plus opportunities to advance as Steno scales.

Why the Billing Team at Steno Is Different

• Own high-volume, high-impact work - process the bulk of all invoicing across a fast-moving billing dashboard where speed and accuracy are both required
• Think critically, not just move fast - research discrepancies, identify patterns in billing errors, and make judgment calls in real time without being asked
• Raise the bar, every day - this team holds itself to a high standard; if you don't care about doing your best work, this isn't the role for you
• Communicate clearly and collaborate often - work closely with billing associates and the billing manager to surface issues early, keep workflows on track, and support cross-functional projects
• Help build something better - if you're a natural troubleshooter who sees inefficiency as a problem to fix, you'll fit right in
• Grow on a modern tech stack - work with billing, legal tech, and ops tools that are changing the industry alongside a highly motivated, competitive team

You’ll crush this role if you bring 1+ years of experience in a high-volume, fast-paced environment where critical thinking and attention to detail are non-negotiable. Court reporting, legal billing, or startup experience is a definite plus. You're known for speed and accuracy in equal measure, hold yourself to a high standard, and bring a strong work ethic and willingness to jump in from day one. You pick up new systems quickly and are comfortable with Google Workspace, Slack, Zendesk, or similar platforms. You will be required to work 12:00 PM - 8:30 PM PT, with a mandatory Saturday once a month

Application Information

• Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at [email protected]. 
• Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system. 
• Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven’t received an expected communication, check your spam.
• Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.