Backend Product Software Engineer, Reclaim

As a Product Engineer at Dropbox, you will play a pivotal role in shaping the future of collaboration and file sharing. Your responsibilities will revolve around developing and enhancing our suite of Dropbox Products to deliver exceptional user experiences. You will work closely with cross-functional teams, turning innovative ideas into robust, scalable, and user-friendly features.

This year, Dropbox is on a mission to expedite the creation and implementation of AI-enable products by providing a comprehensive AI technology stack that facilitates speedy prototyping and reliable deployment of AI-driven functionalities.

• Write and maintain high performance Java code from day 1.
• Debug and optimize database queries and schemas, including the creation of indices as needed and the resolution of deadlocks when they happen.
• Write resilient distributed software that integrates with 3rd parties, such as Google Calendar, Slack, Office 365, Asana, Linear, and more.
• Develop REST (and perhaps GraphQL) services to be consumed by the Reclaim front end to start and eventually by 3rd parties.
• Participate in the process of continuous deployment, including multiple code reviews and deploys per day.
• Debug customer issues using logs, metrics, and traces.
• Independently identify and deliver software solutions through a set of milestones spanning a specific product focus or a multi-component system
• Write code alongside junior engineers, demonstrating hands-on technical leadership, understanding root causes, and leading by example.
• Collaborate closely with product managers, designers, and analysts to deeply understand user needs and develop products that meet those needs.
• Develop and execute both short and long-term roadmaps, balancing business impact, user experience, and technical excellence.
• Foster a positive team and company culture through mentorship, participation in interviews, and engagement in new initiatives.
• Establish and nurture relationships with other engineering teams and collaborate effectively with other functions within Dropbox.

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

• 5+ years of professional experience in Java backend development, with a strong track record of building and maintaining high-performance, scalable systems.
• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience.
• Proven ability to thrive in agile, fast-paced environments, including comfort with continuous deployment practices and rapid iteration.
• Passion for customer advocacy and support, with a user-first mindset and experience building systems that solve real customer pain points.
• Proven track record in identifying and delivering software solutions through a set of milestones spanning a specific product focus or a multi-component system.
• Proficiency in building user-facing software and supporting systems and libraries for web and/or desktop platforms.

• Deep expertise in AWS (or similar cloud platforms), including hands-on experience designing and operating cloud-native infrastructure.
• Strong proficiency in SQL and Postgres, including schema design, performance tuning, and operational troubleshooting.
• Familiarity with modern observability tools and practices, including monitoring, logging, and tracing in distributed systems.