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Spectrum

B2B Sales Representative, Outbound - $65K+ per Year

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In-Office
Charlotte, NC
In-Office
Charlotte, NC

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Lead and manage a team of Residential Market Development Supervisors, focusing on sales goals, customer experience, and team development.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Do you thrive on the excitement of turning potential leads into loyal customers? As a B2B Sales Representative, Outbound on our SMB team at Spectrum, you'll drive business growth by promoting our Internet, Voice, Video, and Mobile services to new prospects and upselling existing customers. Your efforts will directly contribute to our success, offering you the opportunity to achieve significant earnings through performance-driven sales results. Join us in this dynamic and rewarding role and make a tangible impact on our organization and our customers' satisfaction.
What our B2B Sales Outbound Representatives Enjoy Most About the Role
  • Enhancing the customer experience and maintaining high satisfaction levels.
  • Cold calling and selling Charter products to new and existing prospects, consistently exceeding sales quotas.
  • Meeting activity targets, including calls, follow-ups, quotes, and sales conversions, while effectively managing leads.
  • Promoting the value of our products and informing prospects about pricing and competitive advantages.
  • Ensuring accurate database information and handling prospects with professionalism.

Working Conditions
  • Normal office environment.

Required Qualifications
Education
  • High school diploma or equivalent; further education in sales or business is a plus

Experience
  • 2+ years in a call center or 1+ year in sales or marketing

Technical Skills
  • Proficiency with CRM software and call center technology
  • Knowledge of telecommunications products and services
  • Proficient in MS Office applications

Skills & Abilities
  • Strong communication skills in English (verbal and written)
  • Proven sales success and goal-oriented mindset
  • Excellent negotiation and persuasion skills
  • Ability to work independently in a fast-paced environment
  • Strong multitasking and organizational abilities

Preferred Qualifications
  • 1+ Experience in B2B sales, especially in telecommunications or cable and familiarity with ICOMS, CSG, or similar billing software
  • 2+ years in customer service and/or telecommunication sales
  • Degree in business, marketing, or a related field

#SRZM2
STM200 2025-57813 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Spectrum Charlotte, North Carolina, USA Office

In Charlotte, we’re supporting the mission of our company with roles in everything from Business Intelligence to IT and beyond. Plus, we’re serving customers all around the city with Field Operations, Sales & even local news.

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

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