B2B Project Manager – Medically Tailored Meals (MTM)

The B2B team operates like a startup within CookUnity — an entrepreneurial, fast-paced, and innovative team that is charting a bold new path by bringing these same exceptional culinary experiences to businesses, organizations, and their employees.

This role will be reporting directly to the the Head of B2B, with the opportunity in the future to hire, train and manage sales representatives in your vertical.

You will work closely with the Head of B2B, the sales, marketing and product team around strategy and execution.

We’re seeking a strategic, execution-driven Project Manager to lead the launch and coordination of CookUnity’s Medically Tailored Meals (MTM) programs across all markets.

This role will serve as the program integrator — orchestrating teams across Product, Culinary, Logistics, Operations, and Customer Experience to ensure each MTM launch is delivering an exceptional experience for both payers, members and chefs.

The Project Manager will own the end-to-end implementation lifecycle: from translating client and payer requirements into operational plans, through launch readiness, to post-launch optimization.

They’ll act as the central hub between internal teams and external partners, ensuring alignment, data visibility, and accountability at every stage.

This role partners closely with the Culinary Operations Lead and reports to the Head of B2B Operations, ensuring cross-functional alignment without direct production ownership

🚀 Program Launch & Market Expansion

● Lead the planning, coordination, and execution of MTM launches across all CookUnity markets.

● Develop and maintain detailed launch timelines, trackers, and readiness checklists to ensure all milestones are met.

● Partner with Culinary Ops and Market Directors to validate production readiness, Chef participation, and logistics before launch.

● Translate client requirements (frequency, medical conditions, diets, geography) into internal workflows.

● Support pilot phases by tracking KPIs (enrollment, adherence, satisfaction) and iterating on launch playbooks.

🧩 Program Coordination & Implementation

● Act as the central operational point of contact for payer and hospital or clinic partners post-contract signature for program implementation.

● Translate contractual and compliance requirements into clear SOPs and coordinate execution with Product, Culinary, and Logistics teams.

● Manage internal launch meetings and ensure alignment between B2B, B2C Ops, and B2B CX.

● Ensure operational readiness across the full value chain: meal production, packaging, labeling, logistics, and support systems.

● Manage and mentor the Member Support Coordinator(s), ensuring smooth onboarding, order management, and reporting processes.

🧑‍🍳 Culinary & Chef Coordination

● Partner with the Culinary Operations Lead and R&D to ensure MTM menus, SKUs, and volumes align with client needs and kitchen capacity.

● Communicate program requirements to the Culinary and R&D teams, ensuring clarity on condition-specific guidelines and timelines.

● Gather feedback from users, partners, chefs and internal culinary partners to improve menu diversity, patient satisfaction.

🧠 Product Development & Compliance

● Collaborate with Product, Nutrition, and R&D to ensure the platform supports MTM-specific workflows (menu selection, reporting, condition tags).

● Maintain a centralized repository of payer-approved menus and clinical standards.

📊 Data, Reporting & Continuous Improvement

● Consolidate enrollment, utilization, and satisfaction data into reporting dashboards for account managers and payer invoicing.

● Monitor key metrics: program readiness, launch timeliness, member satisfaction, retention, and client renewals.

● Synthesize learnings across programs to standardize best practices and feed continuous

product and process improvement for that specific business line.

● 4–6 years of experience in project management, program coordination, or operations, ideally within healthcare, nutrition, or payer-related programs.

● Proven track record of launching and scaling cross-functional programs across multiple markets.

● Strong stakeholder management skills — able to align diverse teams (product, culinary, ops, CX).

● Experience supervising and developing team members.

● Excellent organizational, analytical, and communication skills.

● Familiarity with HIPAA, payer workflows, or health  program compliance is a strong plus.

● Bilingual English/Spanish strongly preferred

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

🩺  Health Insurance coverage

🌅 401k Plan

📈 We grow, you grow: Stock Options Plan granted on Day 1 

🌟 Eligible for a bi-annual performance bonus 

⛱ Unlimited PTO 

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!