AVP, Field Credit Representative - North Carolina/Virginia market (Remote)

The AVP, Field Sales Sr. Officer is an intermediate position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales team. The overall objective is to utilize a wide range of product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs.
Responsibilities:

• Work with partner leadership and locations to, promote credit awareness, implement credit initiatives, collect and communicate market intelligence, increase new applications and credit sales

• Analyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risks

• Develop and maintain relationships with partner retail field leadership and business owners/management within assigned territory, resolving issues as necessary

• Attend partner meetings and represent Citi at conferences, trade show and other industry events

• Partner with local retail partner field management to identify training opportunities and deliver associate training within assigned territory

• Develop and assist strategic initiatives to maximize credit sales and applications

• Provide internal and external clients with service support, ensuring their needs are met

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Must currently reside in North Carolina or Virginia area

• 5-8 years of relevant experience

• Previous sales experience required

• Prior experience in a retail environment or account management preferred

• Demonstrated problem solving skills

• Ability to travel 75% of the time

• Consistently demonstrates clear and concise written and verbal communication at all levels

• Proven strategic thinking and a self-starter

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Consumer Sales

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Job Family:

Field Sales

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Time Type:

Full time

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Primary Location:

Telecommuter North Carolina United States

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Primary Location Full Time Salary Range:

$90,080.00 - $135,120.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 17, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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