AVP, Acquisition Strategy Implementation Manager

Job Description:

Role Summary/Purpose:    

The role will be the Subject Matter Expert on all Acquisition Credit and Fraud Strategy implementations and the go-to person for questions and issues with the strategy implementation. The ideal candidate will have a business team facing strong technical background with a focus on Credit products, Acquisition platforms, SynApps IT production support and proven track record of representing credit functions.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Implement clients’ Credit and Fraud strategies in various acquisition platforms for revolving, installments, Pay Later products on SynApps.

• Perform day zero validations, trouble shoot and issue-fix.

• Work with Credit & Fraud strategy development team and other credit functions to gather and review strategy specs.

• Partner up with offshore team with the strategy implementation activities, maintain and communicate the release schedule.

• Write testing specs and work with project team for integration testing support including letters validation.

• Provide Client UAT support.

• Provide support for priority 1 & 2 production issues.

• Attend meetings as the Implementation SMEs to research issues and answer questions.

• Perform other duties and/or special projects as assigned such as coding, testing, implementing, and validating Day 0 strategies, leading IT projects, and project support.

Qualifications/Requirements:

• Bachelor’s degree in business or computer information systems OR in lieu of degree; high school diploma/GED

• 3+ years programming with languages such as FICO DMP/PowerCurve/DaaS/Decision Engines/SAS/SQL/R/Python with in-depth SynApps IT knowledge

• 3+ years Project Management Waterfall and/or Agile experience

• 3+ years Credit System /IT background supporting Acquisition processes.

• 2+ years’ experience with pulling data from a data warehouse or data lake.

• Ability and flexibility to travel for business as required

Desired Characteristics:

• Experience with SynApps/Surveyor/DXC/Edison Acquisitions decision systems

• Experience in credit products including Acquisitions, Account Management, Collections, and Authentication

• Prior experience working with Bureaus.

• Strategy implementation & monitoring experience

• Experience with Fiserv and Edison commercial platform

• Experience in the banking/credit card industry

• Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment

• High energy, self-motivated, with strong communication skills (verbal and written)

Grade/Level: 10

The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: