The role involves designing and maintaining automated solutions for network operations, monitoring, and incident management in telecom environments.
Join our Team
We are seeking an MS Automated Operations Engineer to join our Managed Services Operations team. The role focuses on automation, intelligent monitoring, and proactive operations across RAN, Core, and Transport networks to improve service stability, reduce manual effort, and ensure compliance with SLAs and KPIs.
Responsibilities:
Qualifications:
We are seeking an MS Automated Operations Engineer to join our Managed Services Operations team. The role focuses on automation, intelligent monitoring, and proactive operations across RAN, Core, and Transport networks to improve service stability, reduce manual effort, and ensure compliance with SLAs and KPIs.
Responsibilities:
- Design, implement, and maintain automated solutions for network monitoring, fault management, and performance assurance.
- Monitor network health and performance using automated dashboards and tools.
- Develop scripts and workflows to detect, analyze, and mitigate incidents proactively.
- Analyze alarms, KPIs, and logs to identify trends and automation opportunities.
- Ensure compliance with Ericsson Managed Services processes and SLAs.
- Integrate automation with OSS/BSS and operational tools.
- Support RCA, dashboards, and reporting for operational visibility.
Qualifications:
- Bachelor's in Telecommunications, Computer Engineering, or related field.
- 2-5 years in Telecom Operations, Managed Services, or Network Automation.
- Hands-on experience with Ericsson networks, OSS tools, and scripting (Python, Shell, Perl).
- Knowledge of SQL and telecom architecture (RAN, Core, IP/Transport).
- Experience with monitoring platforms (Ericsson OSS, ENIQ, Netcool) and automation.
- Strong analytical, troubleshooting, and proactive operational skills.
- Ability to work in a 24/7 environment; DevOps, CI/CD, AI/ML exposure is a plus.
Top Skills
Ai/Ml
Ci/Cd
Eniq
Ericsson Oss
Netcool
Perl
Python
Shell
SQL
Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The role focuses on operational excellence and technical ownership of IP security infrastructure, also involves mentoring and support for engineers, incident management, and collaboration with vendors.
Top Skills:
Ddos ProtectionF5FirewallsFortinetIp SecurityIpsJuniper SrxLoad BalancersPalo Alto
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Senior Network Engineer - Packet Core will optimize and troubleshoot Ericsson's packet core and 5G core networks, analyzing KPIs and ensuring stable operation across PS core domains.
Top Skills:
5G CoreCloudCnfDscEpgEricsson Packet CoreHssMmePgwSapcSgwVnfWmg
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The role involves optimizing packet core networks, improving KPIs, leading troubleshooting efforts, and providing technical governance for network performance.
Top Skills:
5G Core5GcEpgEricsson Packet CoreHssMmePgwSapc/PcfSgw
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
