Atlassian Administrator

Why should I Apply:

At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.

We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.

The impact you will have  

The Business Technology team is composed of passionate engineers who are fully engaged in delivering the best products that help teams deliver their best work. We are focused on reducing friction and getting the most value from solutions to enhance outcomes. We want to expand our Business Technology landscape to manage more systems in a predictable way that accounts for scalability, resilience, and performance. This includes maintaining our internal applications and developing new applications that will help us support the growth of the business.

On a daily basis, you will

• Collaborate with diverse teams to develop solutions that enhance development operations.
• Promote best practices using Atlassian tools with Engineering Managers' support.
• Upgrade and maintain Atlassian tools.
• Manage Identity and Access Management, including user setup and permissions.
• Train end-users on the effective use of Atlassian tools.
• Implement security controls to protect environments.
• Monitor Atlassian applications, review logs, create documentation, address performance, and adopt new features.
• Optimize Atlassian workflows and assess functionality for user requests.
• Maintain the Atlassian suite, including plug-ins, and plan product growth.
• Create and implement standard templates and workflows, with customization as needed.
• Manage change processes and communication.
• Document configurations, processes, guides, and known issues.
• Identify process improvement opportunities.
• Collaborate with IT Operations to resolve issues promptly.

The skills you will demonstrate

• 4+ years of experience managing and configuring Jira Cloud in multiple project environments.
• Proven knowledge and experience in managing further Atlassian Cloud products (Confluence, Jira Service Management, Trello, Atlas, Compass, etc.)
• Familiarity with Agile Framework and Kanban development frameworks and project management methodologies
• Proficient in troubleshooting and diagnosing complex technical issues.
• Demonstrated experience in supporting technical users and conducting requirements analysis.
• Exceptional analytical, strategic thinking, and problem-solving abilities.
• Effective communication and interpersonal skills
• Highly autonomous and pragmatic
• Open-minded and very positive can-do attitude
• Prefer to work in a team, share information, and ideas and understand the power of collective thinking to get the best solutions
• Comfortable in dealing with change and complexity
• Self-confident enough to challenge the status quo as well as to receive and give feedback to improve the team and yourself
• Leadership: Taking the initiative and demonstrating your ability to lead a subject from beginning to end
• Valuing “done” over “perfect”

Why you will love it here:

• Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.

• We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!

• We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).

• We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.

We prioritize Diversity, Equity, and Inclusion:

At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.

We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.

Please note that applications submitted through agencies or third-party recruiters will not be considered.