Associate Territory Manager

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. 

Performs activities related to the recruitment of individual dentists into the Connection Dental Network. Applies a basic knowledge of the organization’s products, services and policies to negotiate with dental providers. Works under the guidance of network management team to coordinate, develop, monitor and manage dental provider recruitments, negotiation, and special projects under the supervision of the Supervisor, Network Development. Works with assigned Senior Territory/Regional Manager to gain a better understanding of network operations and recruitment practices.

SKILLS

Key Duties

• Works under the direct supervision of network leadership to recruit individual dental providers to participate in the Connection Dental Network, managing key aspects of the Recruitment process including fee schedule negotiations, and the impact to GEHA access to care and savings standards.

•  Contacts and recruits Essential Community Providers to comply with Federal guidelines to meet access to care requirements set forth by the Affordable Care Act.  Reports monthly progress of recruitment efforts in assigned territory.

• Utilizes the Salesforce CRM to identify, track, report, and update all recruitment efforts.

• Conducts recruitment efforts of potential dental providers through site visits, telephone solicitation, and mailing of solicitation packages through targeted campaigns to recruit and grow the dental network.

• Assists in retention of existing providers by negotiation of fee schedule reimbursement rates.  Completes analysis of demographic information, current market condition, and savings to present alternative provider reimbursement options.

• Produces and tracks daily, weekly, and monthly reports on recruitment efforts.

• Works with senior level team members to recruit and retain group dental providers, including negotiating fee schedules and contract language.

• Identifies and reports to leadership team on market challenges for recruitment of dental providers.

Requirements: Education & Experience

• Requires a Bachelor Degree in Business, Healthcare, Marketing, Communication, or other related field, additional years of qualifying work experience may be considered in lieu of formal education

• Requires one year of experience in dental industry or business-to-business sales which includes negotiating agreements or contracts

• Requires traveling to assigned territory occasionally as necessary for business need or according to recruitment strategy

• Must be capable of making decisions with guidance from network leadership

• Must have excellent oral and written communication skills

• Ability to develop and facilitate network growth and maintenance strategies within assigned territory

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan:  company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution   
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

While this is a remote opportunity, at this time GEHA does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine.

Please note that the salary information is a general guideline only.  GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The annual base salary range for this position is $48,173 - $67,907 USD.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.