Associate, Member Services

What You'll Do:

This role’s primary responsibility is to support the department by providing research and analysis that will be used to meet corporate, industry and departmental objectives.  The role requires the ability to research and analyze data to identify trends, patterns, and organize and communicate findings in a logical manner that can be presented and understood clearly by others. This position will provide limited support to the team with daily activities as needed.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

• Research and analyze data to identify trends and patterns

• Create dashboards, analytics and ad-hoc reporting to clearly articulate the data

• Participate in testing and validation of new systems and processes to meet business requirements and user needs

• Create training materials and presentations for internal colleagues and external participants

• Assist in day-to-day activities including responding to routine Clearing Member inquiries via phone or email and reference data updates and verification

• Assist team members with investigation and resolution of issues

• Draft and provide edits to departmental procedures

• Other duties as assigned

Supervisory Responsibilities:

• None

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

• Strong attention to detail and analytical skills including data analytics and reporting

• Requires excellent verbal communication and writing skills

• Ability to manage multiple tasks simultaneously

• Self-motivated and detail oriented

• Strong organizational skills

Technical Skills:

• Experience with Microsoft Office desktop tools (Power Point, Word, Excel).

Education and/or Experience:

• Bachelor’s degree in Business or related field

Certificates or Licenses:

• None

About Us

The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.

Benefits

A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:

• A hybrid work environment, up to 2 days per week of remote work
• Tuition Reimbursement to support your continued education
• Student Loan Repayment Assistance
• Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
• Generous PTO and Parental leave
• 401k Employer Match
• Competitive health benefits including medical, dental and vision

Visit https://www.theocc.com/careers/thriving-together for more information.

Compensation

• The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education.
• In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
• We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on www.theocc.com/careers
• All employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed.

Salary Range

Incentive Range

This position is eligible for an annual discretionary incentive compensation award, for which the target range is listed above (see Incentive Range). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance.

Step 1
When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.  

Step 2
You will receive an email notification to confirm that we've received your application.

Step 3
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. 

For more information about OCC, please click here.

OCC is an Equal Opportunity Employer