Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Real Chemistry is looking for a Media Business Operations Associate to join our growing team!
The Media Business Operations Associate will play a key role working with internal media activation, operations and account teams across the agency to ensure that revenue is being attributed to the Paid Media Activation business unit. This role will also assist the VP, Media Business Operations with tasks across the life span of a paid media project, from distribution of Media Authorization Forms to internal and external parties, as well as review of Media Authorization Forms, to creation and maintainenance of process decks to reinforce processes that ensure the planning and execution teams are adhering to company standard operating procedures. This role will adapt over time so we are looking for someone that is nimble and can grow with the team.
This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs. Ability to work Eastern Time (ET) business hours is preferred
What you’ll do:
Salesforce
Input, track, and maintain all Indirect Activation Opportunities for the Activation: Paid Media business unit
Request Media Fee job codes
Open Air
Create tasks within each fee code to accurately track timesheet submissions by deliverables
Approve timesheets weekly across all Media Fee job codes
Create and distribute weekly burn reports to Paid Media leaders for each Paid Media Fee project
Ensure IntraCompanyWorkOrders (ICWOs) are being tracked accurately across Activation tracker for weekly SLT meeting
Route Media Authorization Forms for signatures using Adobe Acrobat
Collaborate with Media Business Operations team to ensure all process decks are updated routinely and disseminated across the agency
Collaborate with outside vendors to ensure employees have access to media planning tools
Effectively communicates expectations to internal teams and vendors to facilitate the efficient flow of associated work throughout the agency
Enforce agency paid media standard operating processes (SOPs)
Additional tasks as required
This position is a perfect fit for you if:
Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
You are highly organized self-starter, able to work independently and under tight deadlines.
What you should have:
0-2+ years of experience working at a digital media agency
Strong degree of proficiency in Microsoft Office applications; Excel skills a must
Strong attention to detail focusing on accuracy of numbers and ability to cross-check formulas & related numbers across related reports
Ability to support multiple campaign tasks simultaneously-- strong time management, organization, and prioritization skills are a must
Familiarity with Salesforce and Media Ocean/Prisma preferred
Experience working in Media Business Operations role preferred
Excellent interpersonal skills, with the ability to communicate (verbal and written) effectively and efficiently across disciplines with colleagues, clients, and partners at all levels
Pay Range: $60,000-$65,000 + overtime
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, and flexible PTO. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: www.realchemistrybenefits.com
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
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