Associate Director - Quality Transformation & Digital Enablement

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

The Associate Director - Quality Transformation & Digital Enablement supports the integration of digital technologies and strategies that enhance performance, efficiency, and compliance across Eli Lilly’s Global Quality organization. Reporting to the Senior Director, Quality Transformation & Digital Enablement, this individual contributor role focuses on day-to-day execution, program support, and cross-functional coordination to ensure digital initiatives are effectively implemented and adopted.

Responsibilities:

• Digital Quality Strategy Development: Draft inputs for digital quality strategies by gathering business needs, stakeholder feedback, and system requirements to inform enterprise initiatives.

• System Deployment Execution: Coordinate day-to-day activities for digital quality system implementations and upgrades. Serve as a resource for program teams by addressing questions, documenting issues, and escalating to senior leadership as needed.

• Process Improvement Support: Support cross-functional quality transformation initiatives by collecting data, tracking improvements, and ensuring digital enablement activities are incorporated into operational workflows.

• Performance Tracking: Maintain dashboards and reporting frameworks for quality performance metrics. Consolidate data and provide insights to inform senior-level reviews and decision making.

• Compliance and Risk Support: Monitor compliance considerations during digital project delivery and surface potential risks for senior-level guidance.

• Vendor and Stakeholder Coordination: Coordinate with Procurement, IT, and other functions to manage technology partners, track issues, and ensure vendor deliverables meet quality objectives.

• Change and Capability Support: Provide tools, training materials, and resources to help quality teams adopt digital systems. Act as a day-to-day contact for users and escalate adoption barriers to senior leadership.

Basic Requirements:

• Bachelor’s degree in Life Sciences, Engineering, Quality, or a related field.

• 5+ years of experience in Technical Operations, or IT.

Additional Skills/Preferences:

• Experience deploying enterprise system implementations or digital transformation projects.

• Familiarity with GxP, QMS, CAPA, and regulatory compliance requirements.

• Strong analytical skills with experience working with dashboards, automation, or analytics.

• Effective communication and stakeholder coordination skills.

• Experience in regulated environments, preferably pharma or life sciences.

• MBA or MS in Engineering, Life Sciences, or Quality preferred.

• Professional certifications in Quality, Regulatory, or Operational Excellence (e.g., ASQ, Lean Six Sigma).

• Familiarity with cloud-based solutions and AI/ML in quality operations.

• Experience with global system deployment or integration.

• Knowledge of data integrity principles (e.g., ALCOA+).

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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