Associate Director, Business Technology Leadership

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 Description
Humana’s Insurance IT organization is seeking an experienced and strategic Associate Director, Technology Solutions to lead technology efforts within the Enrollment domain. This high-impact role is responsible for advancing the technical vision and driving the delivery of scalable, secure, and business-aligned solutions in support of Humana’s evolving Enrollment platforms.
The successful candidate will be a strong technical leader with proven experience in enterprise architecture, data flow design, and large-scale technology enablement. They will partner with cross-functional stakeholders—including business, product, architecture, finance, and delivery teams—to ensure that Enrollment solutions are technically sound, strategically aligned, and executed with excellence.
This leader will drive performance across multiple Agile teams operating under a SAFe delivery model and must be comfortable influencing both strategic direction and tactical execution. Experience in Enrollment systems, Humana financial processes, and enterprise data management is highly preferred.

The Associate Director, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s) and could lead multiple managers or highly specialized professional associates.

Responsibilities

Lead end-to-end technology delivery for Enrollment initiatives, aligning to Humana’s enterprise architecture (North Star), GLAPI 3 standards, and security frameworks.

Act as a key liaison between technology, business, and product teams to shape and execute architecture and technical strategy.

Provide leadership to a cross-functional team of managers, architects, engineers, and vendor partners to ensure high-quality delivery across all facets of Enrollment.

Champion modern engineering practices, including DevSecOps, CI/CD, and test automation, to accelerate speed-to-market.

Serve as a trusted advisor to the Enrollment Product organization, bringing insights into system capabilities, data flows, and delivery scalability.

Partner closely with IT Finance to manage funding, forecasts, and TCO; ensure fiscal responsibility and alignment to strategic investment goals.

Promote operational excellence through proactive issue resolution, root cause analysis, and continuous improvement of systems and processes.

Cultivate a high-performance culture, focusing on talent development, inclusivity, and cross-functional collaboration.

Use your skills to make an impact
 

Required Qualifications

Bachelor’s degree in Computer Science, Engineering, or related technical field.

• 8+ years of experience in enterprise technology roles (architecture, engineering, or technical strategy).

• 4+ years of direct people leadership with experience managing large-scale initiatives and/or Agile Release Trains.

• 10+ years of progressive experience in technology delivery and transformation.

• Solid understanding of business operations, data architecture, and healthcare domain knowledge—particularly in Enrollment.

• Experience operating in a SAFe Agile framework with strong understanding of backlog management, PI planning, and cross-team coordination.

• Demonstrated ability to collaborate across product, business, architecture, and finance teams to deliver aligned, impactful solutions.

Preferred Qualifications

• Master’s degree in a technical, business, or healthcare-related field.

• Familiarity with Humana’s internal financial governance, funding processes, and investment planning models.

• Experience leading technology strategy or delivery within Humana’s Enrollment systems.

• Exposure to or participation in Humana’s modernization efforts including GLAPI 3, North Star architecture, EIP, and cloud-based platforms.

Work-At-Home Requirements

• WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.  

• Satellite and Wireless Internet service is NOT allowed for this role.

• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$142,300 - $195,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 06-19-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.