Associate Continuing Education Producer (Remote)

Location: Remote

Work anywhere in the US, must live in the US

Are you passionate about continuing education and the use of technology in education? Do you ardently seek opportunities for continued professional development? Do you have strong media production skills, attention to detail, and a tireless commitment to contributing to the professional development of others? Does an entrepreneurial company, high-performing team, and virtual work environment help you perform at your peak?

ABOUT THE COMPANY

A leader in online education, Continued is composed of passionate individuals dedicated to providing an exceptional learning experience that enhances the lives and careers of the professionals we serve. We are fast-paced, nimble, and laugh a lot. We all work from home offices in various locations across the country. We are dynamic, engaged, highly motivated, and highly skilled. We are passionate about our work and our professions and we’re looking for another team member to join our cause. We are certified as a great workplace, ranked #74 in Fortune’s 2024 Best Small & Medium Workplaces for Millennials, ranked #57 in Fortune's 2024 Best Medium Workplaces and ranked #12 in Fortune's 2024 top 25 Small & Medium Workplaces for Women by the independent analysts at Great Place to Work®. Learn more about us at continued.com.

ABOUT THE TEAM

Though we are virtual and scattered across the country, we communicate daily, have a tight-knit team, and support each other across roles and projects in a fast-paced environment. We are driven by endless curiosity, a love of learning, and a desire to create an extraordinary learning experience for our members. 

ABOUT THE POSITION

The Associate Continuing Education Producer contributes to the continuing education content development process by using technology to design and support engaging live and on-demand online learning experiences. Webinar production skills are critical to this role and Zoom experience is a must. The Associate Continuing Education Producer will work collaboratively with external subject matter experts, the content division team, and the continuing education administration team to produce quality, relevant continuing education content for our members.

• Full-time W2 position, work core U.S. business hours in your time zone
• Ability to fulfill the job requirements with or without reasonable accommodations
• Work from your home office
• Company-provided MacBook, internet stipend, etc
• Reports to the Director of Educational Technology
• Must be located in the United States and be legally eligible to work for us
• Travel is required for an all-company meeting and may be required occasionally for team or project meetings
• We offer comprehensive medical, dental, and vision group health insurance, flexible spending accounts, telemedicine, accident insurance, and more
• We offer 21 days of flexible paid time off per year (increases with tenure) as well as your birthday and holidays (you may substitute any of the standard holidays for another public holiday such as bank/school or other regional or religious holidays)
• We offer a 401k match, professional development, charitable gift matching, robust wellness programs, and more

RESPONSIBILITIES

Live Event Production:

• Train external presenters on live event platforms (i.e. Zoom).
• Provide real-time support for course moderators/presenters/participants of live webinars and virtual conferences, occasionally outside of normal working hours. 
• Design engaging learning experiences that take full advantage of the latest webinar technology while leveraging the presenters’ technical level of comfort.
• Review and format course materials submitted by external presenters to suit brand guidelines. 
• Communicate any course technical issues to the Content and Operations team for swift resolution.

Learning Technology Product Management:

• Collaborate with the Content Division to share course production best practices.
• Continually pursue professional development opportunities to stay abreast of the latest developments in learning technologies. 
• Participate in quality assurance testing of the continuing education platform as needed. 

Course Post-Production Skills:

• Create accessible PDF handouts adherent to the latest accessibility guidelines.
• Publish all course content to the learning management system.

REQUIREMENTS

• Bachelor's degree in media production, communications, education, or related field; or 3 years of relevant experience in webinar production
• Proficiency with Zoom Webinar and Zoom Events production
• Solid written and verbal communication skills to communicate clearly and effectively with team members
• A foundation of knowledge and 2 years of experience in online learning practices and technology to provide support and direction within the online classroom, ensuring learning efficiencies
• Excellent PowerPoint and Adobe Acrobat skills
• Proficiency with Mac, PC, and the Google products suite
• Experience with video editing software (i.e., Adobe Premiere)
• Experience with digital accessibility (i.e., WCAG 2.0 media guidelines) 
• Sound technical skills, including the ability to demonstrate problem-solving expertise in the online classroom
• Ability to meet productivity expectations in a fast-paced environment with high levels of attention to detail

TO APPLY

To apply, please submit a cover letter with your application. In your cover letter, we’d love to hear about: 1) why you would make a great addition to our team; and 2) a challenging webinar production experience and the most significant lesson learned from the experience.