Assist with daily car wash site operations, customer service, membership sales, employee productivity, scheduling, training, safety, equipment troubleshooting, inventory, administrative duties, and facility presentation. Support the general manager in meeting sales goals, developing employees, maintaining compliance, and delivering a high-quality customer experience. The role requires outdoor work, physical activity, flexible scheduling, and interaction with customers around vehicles and equipment.
Be Bold. Be Kind. Be You.
Join our dynamic team at ModWash, where our mission is to deliver a legendary car wash experience while helping customers keep their vehicles clean all year-round!
Assistant General Managers are responsible for the daily operations at a ModWash location while supporting the general manager with site and team responsibilities. You’ll work as a team to drive membership sales while ensuring each guest has an outstanding experience to help grow the ModWash brand. You’ll educate them on the value and savings of becoming a member and help them select the best package to suit their needs.
What you’ll do:
- Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
- Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
- Safely guide and assist guests through the ModWash packages, and membership options.
- Actively engage with customers pre/post wash to ensure 100% satisfaction.
- Collaborate with and encourage the team to meet sales goals.
- Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
- Effectively maintain the on-site equipment and troubleshoot when needed
- Assist in overseeing the productivity, breaks, and safety of all employees
- Continuously seek ways to improve the business
- Assist in attracting, recruiting, developing and employees
- Own management of chemical inventory, usage, and costs
- Train and motivate team to enroll new members
- Performs required administrative duties which may include documentation for performance management, team calls, terminations, employee relations, and promotions
- Ensure compliance with legal requirements and company policies and procedures
- Ensure facilities are always clean and presentable.
What you’ll need:
- A passion for serving others.
- Awesome customer service skills, previous sales experience a plus.
- 2+ years of experience in a leadership role
- Outgoing, energetic personality with excellent communication skills.
- Strong interpersonal skills.
- Motivate and encourage your teammates in a fast-paced environment.
- Ability to work a flexible schedule including evenings and weekends.
Physical Job Requirements:
- Ability to work outdoors in all weather conditions and seasons
- Be on your feet for extended periods of time/ the entire work shift
- Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
- Ability to carry, lift, push, pull, and move up to 25 pounds
- Alert and able to maneuver around moving vehicles and equipment
- Safely climb and maneuver a 25ft ladder
- Respond quickly to sounds
- Move safely over uneven terrain and in confined spaces
- See clearly and respond to dangerous situations
- Must have the ability to be mobile and engaged with all ModTeam members and customers at pay station, tunnel entrance, and vacuum lot
Benefits:
- Base pay plus commission for top three membership plans sold
- Paid training and coaching
- Free employee car washes
- Fun, team-oriented work environment
- Career advancement opportunities
- 401K match
- Medical, Dental and Vision Insurance options
ModWash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Types: Full-time
ModWash LLC Fort Mill, South Carolina, USA Office
418 Mercantile Place, Fort Mill, United States, 29715
ModWash LLC Salisbury, North Carolina, USA Office
2755 North Salisbury Boulevard , Salisbury, United States, 21801
ModWash LLC Thomasville, North Carolina, USA Office
1806 Liberty Drive, Thomasville, United States, 27360
Similar Jobs
Machine Learning • Payments • Security • Software • Financial Services
Serves as the senior technical architect for PNC’s Varicent incentive compensation platform. Designs compensation architectures, calculation engines, data models, integrations, workflows, and reporting frameworks while establishing technical standards and governance. Leads platform roadmaps, performance optimization, troubleshooting, resiliency initiatives, upgrades, and transformation efforts. Partners with HR, payroll, finance, technology, and business stakeholders, provides architectural guidance, and mentors technical teams.
Top Skills:
ETLRelational DatabasesSQLVaricent Incentive Compensation ManagementWorkday
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Leads operational readiness for absence, leave, disability, and paid family leave programs. Manages teams, advises senior leaders, oversees compliance and quality, and drives migrations, system implementations, process changes, training, stakeholder engagement, testing, risk mitigation, and post-launch performance. Provides subject matter expertise on FMLA, ADA, state leave laws, PFML, disability programs, and ERISA while developing workforce capabilities and continuous improvement strategies.
Top Skills:
AbstraksCatalystLegacy Claim System
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Supports customers through phone and digital channels by resolving insurance policy, coverage, billing, and service inquiries. Applies guidelines to complex cases, validates AI-generated summaries, documents interactions accurately, protects customer information, escalates issues, coordinates with internal teams, and identifies process improvements. Paid training and ongoing development are provided; no prior insurance experience is required.
Top Skills:
Ai-Assisted Service ToolsAutomated SummarizationCustomer Communication SystemsCustomer Relationship Management (Crm) PlatformsGuided Decision WorkflowsKnowledge BasesMicrosoft Copilot
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
