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Hilton

Assistant Director of Sales - Conrad Orlando

Posted 16 Days Ago
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In-Office
Orlando, FL
Senior level
In-Office
Orlando, FL
Senior level
Oversee two Sales Managers and a team administrator while managing a west coast sales region. Drive group sales, develop client and partner relationships, support commercial strategy, represent the resort at industry events, monitor performance, and lead team recruitment, training, mentoring, and evaluations. The role is approximately 60% sales and 40% leadership, based onsite at Conrad Orlando with overnight or weekend travel required four to five times annually.
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Join us in creating a legacy where bespoke luxury meets sun-kissed adventures, Conrad Orlando at Evermore. As one of the most celebrated openings of 2024, be a part of the legacy as an Assistant Director of Sales!

Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.

The stunning resort features 433 rooms (including 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.


Why join the Conrad brand? 

  • The modern luxury concept empowers you to deliver:
  • Personalized service with authenticity and passion
  • Impactful experiences
  • Creativity in our products and services

Want to learn more?  Hotel Website, Facebook, Instagram


In this role, you will oversee a team of 2 Sales Managers and 1 team administrator while also managing a west coast sales region.  This position will sit on-site at Conrad Orlando with overnight or weekend travel required 4-5 times a year. This role is approximately 60% sales and 40% team leadership.

The ideal candidate will have strong group sales experience with a solid understanding of luxury group dynamics.  5+ years' experience as a Senior Sales Manager or higher required within a full-service resort of 200 rooms or more.

Luxury resort experience and west coast region sales experience preferred.


Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Director of Sales, you’re not just supporting the hotel’s sales strategy – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

  • Drive sales within a key market segment: Manage a designated vertical market, applying expert sales skills to qualify leads, conduct outreach, deliver compelling proposals, and close business to meet revenue goals
  • Support strategic sales planning: Contribute to the hotel’s annual commercial strategy, aligning sales activities with business objectives, and collaborating with the broader commercial team to optimize performance
  • Execute targeted sales initiatives: Represent the hotel at tradeshows, client events, and sales calls; maintain a robust pipeline and develop plans to secure short- and long-term business
  • Foster stakeholder relationships: Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and key clients to drive demand, improve conversion, and support high-impact site visits and pre-convention meetings
  • Support sales performance and processes: Align day-to-day team activities with strategic goals by reinforcing business processes that drive revenue across Rooms, Catering, and Events
  • Track performance and market trends: Monitor business metrics, analyze the competitive landscape, and adjust tactics to meet evolving customer needs and market dynamics
  • Inspire and develop the team: Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, engage and retain an engaged and high performing team
Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

    About Us
    Join an Award-Winning Workplace Culture
    At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
    Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
    Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
    Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 
    About the Team

    How We'll Help You Thrive

    At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: 

    • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
    • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
    • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
    • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
    • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
    • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
    • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
    • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
    • Financial security for your future – Our retirement plans make it easier to save for what’s next

    *Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

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