Assistant Director, Personal Lines Product Research

Description
Are you energized by turning data into decisions that shape products used by millions of customers? Our Coverage A Product Design and Development team is hiring a Consultant or Assistant Director to help ensure our customers have the right coverage at every stage of their policy.
Coverage A (dwelling coverage) is central to how we protect our policyholders' homes. Our team owns Coverage A determination and experience across all channels and transaction types - spanning dwelling feature collection in the quoting application, third-party vendor Replacement Cost Estimate (RCE) calculations, and more!
In this role, you'll identify opportunities to improve the Coverage A determination experience through in-depth research and analysis, directly influencing our go-to-market design. This is high-visibility, high-impact work that meaningfully drives value for both our customers and our business.
Please note
: **This position may have in-office requirements depending on candidate location. The level of position offered will be based on skills and experience at manager discretion. **
We are seeking candidates who bring:

• Intellectual curiosity - you're eager to tackle large, ambiguous, complex problems and uncover new opportunities.
• Product and project management experience - with manager support, you've successfully managed projects from concept to implementation.
• Analytical and technical proficiency - you gather, interpret, and evaluate data across multiple quantitative and qualitative sources, with hands-on skills in SAS and/or Snowflake.
• Strong communication skills - you clearly articulate insights and complex concepts, in verbal, written, and slide format, to executive-level audiences.
• Self-motivation - you're highly organized, take initiative, and follow through proactively.
• A collaborative approach - you contribute to a dynamic, inclusive culture within your team and across partner teams.

Key responsibilities of the role include:

• Develop subject-matter expertise in property and specialty Replacement Cost Estimate and Coverage A product features.
• Conduct complex analyses under general direction - independently querying data, building tools for team use, and performing technical and analytical assessments of product features and key performance metrics.
• Lead and project-manage initiatives with manager guidance, partnering with Risk Analytics, State Management, Distribution, Technology, Policy & Production Support, and other cross-functional teams to design and implement changes.
• Synthesize research and analysis into insights and actionable recommendations that shape product design and strategy.
• Regularly present insights and recommendations to Product and Distribution leadership and cross-functional teams.
• Gather external research - including competitive intelligence and insights from vendors, market research teams, and other functional areas.
• Serve as a resource for less-experienced analysts and mentor interns or rotational analysts as needed.

Qualifications

• Bachelor's degree in mathematics, economics, statistics, or other quantitative field Minimum 4 year's relevant work experience, typically 6 years.
• Master's degree beneficial. Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).
• Must have strong planning, organizational, analytical, decision making and communication skills.
• Experience managing projects preferred.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

$94,000.00 - 197,000.00