In this role, the Field Engineer Apprentice will observe and perform various equipment service processes and procedures
to drive customer satisfaction and ensure proper functionality of less complex customer diagnostic imaging equipment.Job DescriptionRoles and Responsibilities
With supervision, as assigned, perform planned maintenance (PM), safety and environmental inspections and maintain effective customer relations. Follow appropriate GE policies, procedures, hospital protocol and complete necessary documentation.
Maintain daily communications with customers, to ensure resolution and proper follow-up, leading to customer satisfaction. As instructed, implement GE / customer facility contract, supporting business goals and objectives.
May assist more experienced technicians and FSE’s on basic and complex repairs /resolution respectively. Work as a member of local team to provide efficient service delivery to all accounts within assigned area.
Document all actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools and test equipment and ensure calibration. Maintain approved parts inventory. Manage vendor’s service delivery processes in compliance with GE policies, as instructed. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment through formal instruction.
Meet Health and Human Services, Environment Health and Safety requirements and/or all other applicable regulatory requirements.
Perform other related duties as assigned.
Engineering university Degree or vocational training (biomedicine, telecommunications, electronics, industrial). *Completed in the past 3 years, and they must not have had this type of contract previously - The length of this contract is up to 12 months.
Spanish and English skills
Ability to reside in Valladolid or nearby locations
Good customer skills to deal with hospital staff
Driving license (company car provided)
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Behaviours:
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Total Rewards:
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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Additional InformationRelocation Assistance Provided: No
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