Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary:
Application Management is related to Application Infrastructure Technology (AIT) for registered applications (AppHq) used within the Bank of America. These applications have a lifecycle and requirements that must be maintained to ensure compliance with Policies and Standards enforced by the bank.
Within EET Collaboration and Productivity there is a centralized Risk team aligned to product and technical teams who support and maintain compliance through the various systems, processes and tollgates related to the operation and roadmap for applications. Typically, the Application Manager is accountable for end-to-end compliance for specific applications.
Maintaining this compliance is very much about managing risk and process for day-to-day operations and any change that requires tollgate approval.
This role is about:
· Monitoring/completing application deliverables identified in the Risk Integration and Support Environment tool (RISE)
· Monitoring/managing mitigation of Vulnerabilities identified in Continuous Monitoring (CM)
· Maintaining accuracy of application data (AppHq)
· Ensuring GIS Security requirements are current
· Maintaining documentation to support approval processes and raising risk artifacts aligned to specific applications
Key Responsibilities:
· Ensure compliance with standards for risk management
· Identification, response, and remediation for risk deliverables within specified timelines
· Identify and remediate vulnerability, application/platform issues within specified timelines
· Strict adherence to framework for managing and governing risk and control activities
· Conforming to a sustainable risk culture and program
· Foster the Identify, Escalate, and Debate risk culture
· Appropriate escalation of control gaps and issues
· Create/manage metrics, provide transparency, and lead remediation of risk activities
· Adhere to, update, and/or create processes, internal controls, and procedures
· Maintain up to date status and reporting for on–demand review with peer groups, leadership, and Global Information Security
· Participate in governance routines, review of information and key reports / metrics and appropriately challenge
· Vulnerability remediation on Collaboration and Productivity applications
Required Qualifications:
· Demonstrate extensive technical expertise in risk remediation
· Demonstrate extensive technical experience specifically with Cisco Voice Platforms
· Demonstrate technical knowledge on Nice, Avaya, Ribbon, and or IPC platforms
· Experience working in large real time communication environment
· Strong analytical and organizational skills, including attention to detail, and ability to determine effective course of action as required
· Ability to thoroughly review, understand and interpret technology updates for applicability in the environment supported
· Ability to handle multiple tasks simultaneously and respond under pressure
· Strong influencing and interpersonal skills to interact in team and enterprise environment
· Flexibility and ability to effectively work in a fast-paced, fast-changing environment
· Ability to simplify analysis and complex information into succinct executive-level presentations
· Ability to effectively manage multiple, competing priorities and prioritize to meet aggressive deadlines
· Intermediate proficiency in M365 Suite;
· 7+ years of strong technical experience in risk mitigation with a proven record of driving risks out of the environment
· Must have exceptional time management skills, be customer oriented and strong organizational and coordination skills.
· In-depth knowledge of collaboration platforms
Shift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details
US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101)Pay and benefits informationPay range$100,100.00 - $153,700.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.Top Skills
Bank of America Charlotte, North Carolina, USA Office
100 North Tryon Street, Charlotte, NC, United States, 28202
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