Application Engineer

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role: 

Sensus, a Xylem brand, is seeking an Application/Automation Engineer to join our dynamic FlexNetOps team. In this role, you’ll play a critical part in delivering and supporting our cutting-edge FlexNet Advanced Metering Infrastructure (AMI) SaaS solutions, helping utilities and communities better manage water, gas, and electric resources.

You’ll collaborate closely with our Software Solutions team to release, enhance, and troubleshoot FlexNet products, while also serving as a Tier 3 escalation point for customer support. Your work will include remotely commissioning and maintaining AMI solutions, developing automation and support tools, and participating in Tier 2 on-call rotations. Every team member is empowered to be a subject-matter expert, maintaining deep knowledge of our FlexNet solutions to drive innovation and customer success.

This is an opportunity to apply your expertise in application support, process automation, and tool development in a role where your contributions directly impact the reliability and performance of critical infrastructure.

Core Responsibilities:

• Design, build, and maintain innovative technical processes along with web and command-line tools that keep our solutions running at peak performance.

• Tackle complex challenges with sharp analytical and debugging skills—leveraging creativity and a strong software aptitude to deliver effective solutions.

• Take ownership as a proactive self-starter, driving projects forward with initiative and independence.

• Share knowledge and empower others by creating clear operational documentation and leading internal training sessions.

• Make a difference through active participation in Xylem Watermark volunteer initiatives, supporting communities worldwide.

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Qualifications:

Education: Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience.

Experience: 5+ years in software development and/or engineering, with a strong background in building and supporting technical solutions.

Technical Expertise:

• Proficiency with Linux (Red Hat/others) and Windows operating systems.

• Hands-on experience with MS SQL and Postgres databases.

• Solid SQL and Python development skills.

• API integration experience to connect systems and streamline processes.

• Familiarity with Unix/Linux shell commands.

Soft Skills:

• Excellent written and verbal communication across peers, end-users, and leadership.

• Strong organizational habits, with effective email and note-taking discipline.

• A self-motivated team player who thrives under general supervision and actively supports collaborative efforts.

Preferred Qualifications:

• Understanding of IP networking and cloud architectures.

• Exposure to machine learning concepts.

• Background in software solutions/programming environments.

• Security knowledge in OpenVPN, encryption, firewalls, LDAP, and password management.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.