Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
Are you data-obsessed, innovative, and laser-focused on the work that will truly matter? If so, please join us at Elastic as an Analyst, Sales Strategy & Operations! Reporting to Elastic’s Global Revenue Operations Organization, you will focus on the end-to-end strategy and operations for Elastic's Sales Development Representative (SDR) organization.
In this role, you will collaborate cross-functionally with Sales Leaders, Strategy & Operations, Finance, Marketing, IT, and more, focusing on the upkeep and development of all Sales Development Representative organization programs, including; performance metrics, territory alignment, quota allocation, compensation, organizational policy, continuous process improvement, and special projects. You will serve as the strategic partner to the Global SDR Operations Sr. Manager, aligning with and meeting the needs of an integral pre-sales organization. As Elastic continues to grow, so does the need for new and innovative ways to develop, and improve our programs & critical initiatives. You will work as a key collaborator in the design and implementation of priority growth areas.
What You Bring
- 3+ years of experience in sales operations, data analysis, or a similar role.
- Attention to detail and ability to audit one’s own completed work for quality.
- Someone who is energetic, driven, sharp and naturally curious, who seeks to understand our sales processes from start to finish.
- Strong communicator- someone who communicates clearly, effectively and proactively with stakeholders.
- Experience creating and maintaining accurate reporting in Google Sheets or Excel, and analyzing large datasets.
- Prior experience with pivot tables, Vlookups, Sumifs, Countifs, creating graphs/charts, Index/Match, nested IF statements, etc.
- Experience building and maintaining Salesforce reports and dashboards
- Ability to collaborate effectively with cross-functional teams such as Sales Compensation, Sales Operations, CRM, Marketing Ops, IT.
- Prior experience with SQL, Big Query or Tableau is nice-to-have, but not required.
What You Will Be Doing
- Maintain global territory alignment and conduct monthly audits of new hires, internal transfers, manager & role changes, etc.
- Support monthly and quarterly Sales Compensation processes, including reviewing credits for quality, and calculating & submitting attainment.
- Maintenance of quotas for the global organization.
- Collaborate with Sales Operations to design and implement effective lead routing rules that align with business objectives.
- Support management by producing reports, crafting dashboards, and exposing focus areas in order to meet (and beat) our sales goals.
- Use data to build accurate content for QBRs that will not only tell the story but identify the root cause and drive action.
- Prioritizing and completing high-impact projects.
- Identify process gaps and opportunities for process improvement.
- Provide analytical insights into aspects of key business decisions, including go-to-market strategies, prioritization, process improvement, metrics, and dashboards.
Compensation for this role is in the form of base salary. This role does not have a variable compensation component.
The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.
These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.
An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.
The typical starting salary range for this role is:
$74,200—$117,400 USD
The typical starting salary range for this role in the select locations listed above is:
$89,000—$140,800 USD
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected]. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
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