Analyst Relations Director

See yourself at Twilio

Join the team as Twilio’s next Director of Analyst Relations, an individual contributor role reporting directly to the Sr. Director of Analyst Relations.

About the job

This position is needed to build trusted, influential relationships with top-tier industry analysts and influencers that elevate Twilio’s market position, as well as leverage the expertise of analyst partners to guide internal team strategy for winning in the next era of CX.

Responsibilities

In this role, you’ll:

• Manage and lead major analyst evaluation submissions and related reprint campaigns
• Develop and lead proactive engagement programs with strategic analysts that support category creation efforts 
• Identify and prioritize new independent influencers and thought leaders relevant to target growth areas
• Gather and channel market insights back to internal teams to support strategic direction, roadmap and GTM (e.g. product, marketing and C-suite)
• Strategically leverage budget with independent influencers that carry the most value in amplifying category creation messaging
• Secure paid and owned coverage that supports Twilio’s vision and narrative

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 10+ years experience in Analyst Relations or related experience in Communications, Public Relations or Product Marketing
• Excellent writing, editing and attention to detail
• Proven success in driving strategic Analyst Relations programs that are aligned to business outcomes 
• Strong communication skills and adept at engaging and managing executive expectations
• Ability to wear the stakeholders shoes including understanding what we need them to know, say and do, and how to drive influence
• Effective collaborator that can work cross-functionally across teams such as PMM, Product, Customer Marketing, PR, IR, Finance, Legal and more 

Desired:

• Bachelor’s degree

Location

This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $167,800 - $209,700.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $177,700 - $222,100.
• Based in the San Francisco Bay area, California: $197,400 - $246,700.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information 

Applications for this role are intended to be accepted until 10/31/25, but may change based on business needs.