At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.
Job Posting TitleAI Product Solution Owner - RemoteJob DescriptionThe Principal Solution Product Owner is responsible for leading the delivery of complex solution products that deliver meaningful value to our customers. This role operates within a product development team and works closely with engineering and business stakeholders to understand customer needs, define product direction, and translate business problems into actionable requirements.
Key responsibilities include refining and prioritizing the product backlog, developing user stories, and guiding Product Discovery and Product Definition efforts. The Principal Solution Product Owner collaborates daily with development teams to validate solutions and ensure alignment throughout the delivery process. This role also serves as the primary interface with Scrum Teams, advancing best practices, driving consistency, and fostering innovation across all Product Owners.
Responsibilities
- Translate product vision into action by partnering with product management and operations to define features, refine requirements, and convert discovery into a clear roadmap.
- Own and prioritize the product backlog, including feature mapping, user story creation, acceptance criteria, and sequencing for maximum customer value.
- Lead Agile ceremonies—support sprint planning, provide daily clarifications, present completed work in reviews, and contribute to continuous improvement in retrospectives.
- Drive successful program increment planning, aligning business value, objectives, and expected outcomes.
- Monitor product performance and usage, serving as the point of contact for questions, enhancements, and issue resolution across the product lifecycle.
- Champion product quality by providing input on test strategy, test cases, and ensuring solutions meet or exceed customer expectations.
- Maintain strong cross‑functional relationships with engineering, product management, customer service, go‑to‑market teams, technology partners, and commercial customers.
- Ensure delivery aligns with business objectives, resolving dependencies and supporting timely release of features and fixes.
- Collaborate with other Product Owners to develop and uphold best practices, standards, and product documentation.
- Support long‑term product sustainability, including full‑stack ownership, maintenance, and continuous improvement.
- Perform additional responsibilities as needed to support product and team success.
Minimum Qualifications
- Bachelor's degree in IT, Business, Healthcare Administration or related area of study, or equivalent combination of education and/or relevant work experience; High School diploma or GED is required
- 8 years of work experience leading business processes, system changes and/or similar relevant business experience
- Must be eligible to work in the United States without need for work visa or residency sponsorship
Must be eligible to work in the United States without the need for work visa or residency sponsorship
Additional Qualifications
- Proven ability to influence at all levels of an organization
- Demonstrated application of strong market awareness and customer focus
- Demonstrated ownership of complex, timely decisions
- Proven ability to communicate technical and business information effectively to both technical and non-technical people
- Demonstrated ability to create and manage complex development projects in a highly dynamic environment
- Demonstrated ability to pull together diverse teams to solve problems and pursue opportunities
- Skilled at change management and leading change
Preferred Qualifications
- Experience working in an agile environment
- Experience with commercial software design concepts, practices, and procedures
- 8 or more years of work experience writing Product Discovery/Definition for software in a Product Owner role
- SAFe Product Owner / Product Manager (POPM) Certification
- Experience with minimum viable product, Scrum, and/or Lean startup
- Experience developing Product Discovery/Definition for commercial software products
- User Experience (UX) Design experience
- Experience delivering on premise and cloud/mobility products
- Experience in Pharmacy Benefit Management (PBM) or related industry
- Strong technical background and experience with any of the following technologies and architectures: service- oriented architecture, web services, databases, modeling and/or distributed computing
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures
Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.
Potential pay for this position ranges from $108,000.00 - $184,000.00 based on experience and skills.To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits).
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
Positions will be posted for a minimum of five consecutive workdays.
Top Skills
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
