Lead practical AI adoption by designing and maintaining Claude prompts, templates, and workflows; identify process improvements and automate repetitive tasks; support digital marketing (social posts, short videos, website updates), optimize Google Business Profiles, train users, and collaborate cross-functionally to increase operational efficiency.
This is a remote position.
AI Operations Coordinator (Claude) - Remote
About PeoplePartners
- At PeoplePartners, we're building careers, creating opportunities, and helping great people do their best work with outstanding businesses around the world. As a Great Place to Work certified company, we put people at the heart of everything we do—because when people thrive, businesses do too.
- Join a team that values innovation, collaboration, and continuous learning. You'll gain global exposure by supporting an Australian business, work alongside forward-thinking professionals, and grow your career in an environment that encourages fresh ideas, embraces technology, and celebrates your success every step of the way.
Role Overview
- Ready to turn AI into everyday impact? As our AI Operations Coordinator (Claude), you'll help transform the way work gets done by identifying smarter ways to solve business challenges. From building powerful Claude workflows and streamlining operations to supporting digital marketing initiatives, you'll be the driving force behind practical AI adoption across the business.
- If you're someone who naturally asks, "There's got to be a better way," and enjoys turning innovative ideas into measurable business improvements, this role was built with you in mind.
Key Responsibilities:
- Identify opportunities to improve business processes using AI.
- Design and maintain Claude-powered prompts, templates, workflows, and documentation.
- Research emerging AI tools and recommend practical business applications.
- Support AI adoption through user training and easy-to-follow documentation.
- Coordinate social media scheduling across multiple brands.
- Create digital marketing content, including social media posts, captions, and short-form videos.
- Update website content and marketing collateral.
- Optimize Google Business Profile listings and respond to customer reviews.
- Support ongoing digital marketing campaigns and initiatives.
- Drive continuous improvement projects that enhance operational efficiency.
- Reduce repetitive manual tasks through workflow automation.
- Collaborate with cross-functional teams to improve productivity and business processes.
Requirements
Required Qualifications (Must-Have):
- Minimum of 2 years' relevant experience in one or more of the following:
- AI Operations
- Business Improvement
- Process Improvement
- Digital Operations
- Marketing Operations
- Workflow Automation
- AI Implementation
- AI Operations
- Demonstrated experience using Claude or similar AI platforms to improve productivity, automate workflows, or deliver measurable business outcomes.
- Experience developing AI prompts, templates, workflows, and process documentation.
- Strong process improvement and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to explain technical concepts to non-technical users.
- Strong organizational skills with the ability to manage multiple priorities.
- Comfortable working independently in a fully remote environment.
- Continuous learning mindset with a strong interest in emerging AI technologies.
Preferred Qualifications (Nice-to-Have):
- Experience with Canva.
- Experience scheduling and managing social media content.
- Digital content creation experience.
- Website content management experience.
- Experience managing or optimizing Google Business Profile listings.
- Experience supporting digital marketing campaigns.
- Familiarity with workflow automation platforms and AI productivity tools.
Why Join PeoplePartners?
At PeoplePartners, you'll do more than fill a role—you'll help shape the future of work. We invest in our people by providing meaningful career opportunities, ongoing learning, and the chance to work with innovative global clients who value your expertise. Here's what you can look forward to:
- Work with a Great Place to Work certified company that genuinely puts people first.
- Fully remote work setup with the flexibility to work from home.
- Global exposure supporting a leading Australian business.
- Opportunities for continuous learning and professional development.
- Career growth within a collaborative and forward-thinking organization.
- A supportive, inclusive culture that encourages innovation and continuous improvement.
- Employee engagement activities that keep you connected and inspired.
- The opportunity to make a real impact by driving AI adoption and business transformation.
If you're passionate about AI, excited by automation, and ready to help businesses work smarter, we'd love to hear from you. Apply today and help build the future of work with PeoplePartners.
Work Details
- Work Schedule: Monday to Friday, Day-shift (AEST).
- Work Setup: Fully Remote (Work from Home).
- Employment Type: Full-time.
- Supporting: Australian Client.
Benefits
- Permanent Work-from-home setup
- Company-provided equipment
- Secondary Wi-Fi Modem
- 21 Leave Credits Annually - Leave benefits begin on Day 1.
- 100% conversion of UNUSED leave credits
- HMO on Day 1
- 13th Month Pay
- Monthly Gift Voucher
- Milestone Tokens (Birthday/Anniversary/Christmas).
- A Life Beyond the Screen #WorkLifeBalance.
- Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound and warm insurance sales leads, consult with customers to match coverages, convert leads to policyholders, complete paid licensing and remote training, work scheduled shifts including weekends, and maintain required work-from-home technology and space.
Top Skills:
Dsl)FiberHigh-Speed Internet (CablePc
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software • Business Intelligence • Data Privacy
The role involves designing cloud infrastructure, managing production Kubernetes clusters, optimizing CI/CD pipelines, enhancing developer experience, and ensuring reliable AI workloads. Candidates should have extensive experience in infrastructure and distributed systems engineering with strong coding skills and cloud expertise.
Top Skills:
AWSAzureDatadogDockerElkGCPGoGrafanaJavaKubernetesPrometheusPythonTerraform
Digital Media • Information Technology • News + Entertainment
Manage and grow a portfolio of local clients by designing and presenting data-informed, multi-platform advertising strategies across linear, streaming, and digital channels. Prospect and maintain client relationships, drive revenue and pipeline, forecast and report, collaborate cross-functionally for campaign execution, use attribution insights to optimize performance, and deliver consultative sales solutions to meet business objectives.
Top Skills:
CRMFreewheel
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus


