Lead frontend architecture and development for an AI-powered voice platform. Build responsive dashboards and reusable components, integrate real-time WebSocket and WebRTC voice capabilities, consume AI backend APIs, manage complex application state, and optimize performance, accessibility, and reliability. Mentor frontend developers, establish coding standards, collaborate with designers and backend teams, and develop prototypes, testing strategies, and production-ready interfaces.
This is a remote position.
Job timings: Mon - Fri US EST Time zone
Job Location: Pakistan (Remote)
Experience: 5+ years
PRODUCT CONTEXT
CloudPSO's first standardized AI Agent product enables enterprises to deploy intelligent voice assistants for customer support, sales, and internal operations. Its core capabilities include:
- Speech-to-Text (STT): Real-time voice transcription.
- Natural Language Understanding (NLU): Intent recognition, context awareness, and conversation control.
- Text-to-Speech (TTS): Natural, human-like voice responses.
- Enterprise Platform: Cloud-native deployment with scalability, low latency, security, observability, and enterprise-grade reliability.
We are looking for an experienced AI Frontend Engineer / Lead to join our product development team and drive the frontend architecture and user experience of this AI-powered voice platform.
ROLE OVERVIEW
The AI Frontend Engineer will be responsible for designing, developing, and leading the frontend experience of the Voice Agent platform. This role focuses on building intuitive, high-performance user interfaces that enable enterprises to configure, monitor, and interact with AI voice agents. The ideal candidate has deep expertise in modern frontend frameworks, real-time communication technologies, and a strong understanding of how to integrate with AI/ML backend services. While the primary focus is frontend leadership, familiarity with AI concepts and backend integration is essential to bridge the gap between user experience and AI capabilities. This role includes leading frontend development efforts, mentoring junior developers, and collaborating closely with AI engineers, backend teams, and product stakeholders.
KEY RESPONSIBILITIES
Frontend Architecture & Leadership
- Lead Frontend Development: Own the frontend architecture, technology stack, and development roadmap for the Voice Agent platform.
- Team Leadership: Mentor and guide frontend developers, conduct code reviews, and establish frontend best practices and coding standards.
- UI/UX Design Collaboration: Work closely with UI/UX designers to translate design mockups into responsive, accessible, and pixel-perfect interfaces.
- Component Library: Build and maintain a reusable component library to ensure consistency across the product.
Real-Time Voice Integration
- WebSocket & WebRTC Integration: Implement real-time voice streaming interfaces using WebSocket and WebRTC for live agent interactions.
- Audio Handling: Develop frontend components for audio capture, playback, and visualization.
- Low-Latency Optimization: Optimize frontend performance to ensure seamless real-time voice experiences with minimal latency.
Backend & API Integration
- API Consumption: Integrate with backend AI services (STT, NLU, TTS) via RESTful APIs and WebSocket connections.
- State Management: Implement robust state management solutions for complex voice agent workflows and session handling.
- Dashboard Development: Build administrative dashboards for monitoring agent performance, analytics, and system health.
Prototyping & Demos
- Rapid Prototyping: Create interactive prototypes and demos for internal testing and client presentations.
- Proof of Concepts: Develop frontend proofs of concept for new AI features and capabilities.
Quality & Performance
Testing: Implement comprehensive frontend testing strategies (unit, integration, and E2E tests).
Performance Optimization: Ensure fast load times, smooth animations, and responsive interactions.
Accessibility: Build accessible interfaces that comply with WCAG standards.
Requirements
PREFERRED SKILLS
- AI/ML Familiarity: Basic understanding of AI concepts, STT, NLU, and TTS to effectively collaborate with AI engineers.
- Cloud Platforms: Experience with AWS, GCP, or Azure for frontend hosting and deployment.
- Audio/Video Processing: Experience with audio visualization, recording, or playback libraries.
- Design Tools: Familiarity with Figma, Sketch, or Adobe XD.
- Mobile Responsiveness: Experience with responsive design and mobile-first development.
- Open-Source Contributions: Contributions to open-source frontend projects.
- SIP/PSTN Knowledge: Familiarity with SIP, WebRTC, or PSTN integration (a plus).
REQUIRED QUALIFICATIONS
- Experience: 7–9 years of frontend development experience, with at least 3+ years in a lead or senior role.
- Frontend Frameworks (Mandatory): Deep expertise in React (preferred), Vue.js, or Angular.
- State Management: Strong experience with Redux, Zustand, Context API, or equivalent state management libraries.
- Real-Time Technologies: Hands-on experience with WebSocket and WebRTC for real-time communication.
- TypeScript/JavaScript: Strong proficiency in TypeScript and modern JavaScript (ES6+).
- UI/UX Sensibility: Strong understanding of UI/UX principles and ability to collaborate effectively with designers.
- API Integration: Experience consuming RESTful APIs and working with backend teams to define API contracts.
- Build Tools: Experience with Webpack, Vite, or equivalent build tools.
- Version Control & CI/CD: Experience with Git and continuous integration and delivery pipelines.
- Testing: Experience with testing frameworks such as Jest, React Testing Library, or Cypress.
- Containerization: Knowledge of Docker and Kubernetes for frontend deployment.
Benefits
- Medical insurance
- Company gadgets
- Paid time off
- Stock options (ESOP)
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Collaborative and innovative work environment.
- Chance to work on cutting-edge cloud projects.
- Supportive and inclusive company culture
Similar Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Own the full sales cycle for Samsara’s IoT solutions among mid-market public-sector customers. Responsibilities include executive relationship development, prospecting, qualification, solution-based selling, complex pricing negotiations, proof-of-concept management, forecasting, and closing deals ranging from $20,000 to $250,000. The role is fully remote in the United States and requires travel for onsite meetings up to twice per quarter.
Top Skills:
Internet Of Things (Iot)Salesforce (Sfdc)
Insurance • Financial Services
Provide first-tier remote customer support via phone, email, and written correspondence; resolve inquiries promptly, meet quality and performance metrics, handle escalations, and follow operational standards and schedules.
Top Skills:
InternetExcelMicrosoft OutlookMicrosoft Word
Artificial Intelligence • Machine Learning • Software • Defense
Build and scale backend security platform services, including authentication, authorization, identity infrastructure, permission systems, and data models. Lead cross-team technical initiatives, standardize security solutions, collaborate with compliance and mission stakeholders, and influence architecture and engineering standards. The role requires strong system design, backend development, security expertise, technical leadership, and the ability to operate in sensitive environments.
Top Skills:
Access ControlAuthenticationAuthorizationAuthorization EnginesBackend ServicesData ModelingIdentity And Access Management (Iam)Platform Infrastructure
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
