AI Learning Specialist

Company:Mercer

Description:

Are you passionate about new technology and ready to make a real impact? We are seeking a Learning Specialist to drive the global adoption of new AI-powered products. In this role, you will be responsible for collaborating with stakeholders to manage all aspects of change management, ensuring the delivery of innovative IT solutions and exceptional support that align with Marsh McLennan’s technology standards through effective planning, communication, and training.

What you will do:

• Develop, execute, and monitor change management/learning plans to ensure the adoption of new standards, processes, and tools related to AI, including effective communication strategies and training program.
• Conduct analyses on change impacts to the business and identify training needs.
• Consult with stakeholders to understand their needs and concerns, facilitating effective communication throughout the transition process.
• Create engaging product marketing videos, training materials and communication as effective mitigation strategies.

What you need to have: 

• 5+ years of working experience in corporate technical training.
• Proficiency in creating engaging digital learning experiences using tools like Articulate Rise and Articulate Storyline.
• Skilled in video/graphic design tools such as Adobe Premiere Pro and Adobe Illustrator.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Strong consulting and project management experience.
• Familiarity with change management methodologies (e.g. Prosci).
• Excellent communication, collaboration, and stakeholder management skills.
• Exceptional problem-solving skills and the ability to work independently at a high level.
• A proactive and results-oriented mindset, with the ability to manage multiple tasks simultaneously, and adapt to changing priorities.
• A commitment of lifelong learning with a desire to deepen your knowledge of IT, introduce change, and work effectively as part of a team.

What makes you stand out: 

• Hand-on experience with AI in a professional setting.
• A portfolio of videos and training content that showcases your creativity and expertise.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities. 

#MMCIC

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at [email protected] to discuss any specific needs.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.