The AI Adoption & Training Coordinator audits workflows, identifies AI solutions, develops training materials, and communicates complex ideas effectively across teams.
Vocal is seeking an AI Adoption & Training Coordinator to help audit how our teams work today, identify where AI can make the biggest difference, and build the training and tooling that turns potential into habit.
This role sits at the intersection of technology, learning, and strategy. You'll work closely with teams across the organization and partner with our tech team to scope solutions that go beyond what's available out of the box. This role will report directly to the Senior Director of Innovation and work closely with the Chief of Staff and cross-functionally across the entire Vocal team.
If you're someone who gets genuinely excited about AI tools, loves helping people level up, and thrives in a cross-functional environment, please apply! This is a full-time position through November 2026, with the opportunity for extension.
Responsibilities
- Audit workflows across teams, identify inefficiencies, and recommend AI-powered solutions that have a real impact on how people work
- Develop training materials, best practice guides, and workshops that drive meaningful adoption of tools like ChatGPT, Claude, and others
- Identify opportunities for custom plugins or automations, and work with the tech team to scope and build solutions that go beyond out-of-the-box functionality
- Stay sharp on the latest AI releases and industry developments, and bring that knowledge back to the organization in actionable way
- Ability to translate complex technical concepts for non-technical audiences
Qualifications
- Direct experience using AI tools in your own work, or building AI-powered workflows for a team
- Strong problem-solving skills and a creative, structured approach to tackling new challenges
- A track record of successfully training others on a tool or skill
- Familiarity with how engineering and product teams operate
- Clear, confident communicator who works well across teams and functions
- Genuine enthusiasm for AI — you follow the space closely and bring real opinions to the table
- Experience rolling out a new tool or product to 15 or more people
- Comfortable presenting and facilitating at all levels, from individual contributors to executives
Required
Preferred
Benefits
- This position includes full-time employment through November 2026
- Health insurance covered at 90% for full time employees; Dental and Vision available
- Flexible PTO and sick leave
- 401(k) plan & company contribution
Vocal Media is committed to developing leaders, policies, and a team culture that embraces diversity and enhances equity. We believe that differences in backgrounds, experiences, and identities lead to healthier organizations and stronger teams. We recognize that our success requires commitment to obtaining and retaining a diverse staff that provides the highest quality services to our clients and creators. Vocal is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity, or disability, or any other legally protected basis. Vocal is committed to providing accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. Vocal will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.
Similar Jobs
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
The role requires leading customer value initiatives in supply chain design and planning, driving adoption through workshops and relationship management, while mentoring team members and ensuring exceptional customer experience.
Top Skills:
Coupa ScdpLlamasoftSupply Chain Saas Software/Solutions
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Product Manager leads Payroll onboarding, defining strategy, improving metrics, and delivering an AI-driven customer experience for effective payroll activation.
Top Skills:
AIProduct Management Tools
AdTech • Digital Media • Marketing Tech • Software • Automation
Contribute to the development of the authentication and authorization platform, define AI workflows, improve identity layers, and mentor team members.
Top Skills:
Auth0AWSAxiosDjangoDockerJavaJwtKubernetesNode.jsOpenfgaPostgresPythonRabbitMQRuby on RailsReactRedisRubySidekiqSpring Boot
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus



