The Affiliate Market Manager oversees vendor relationships, negotiates agreements, analyzes performance data, and manages a team to drive profitability and operational efficiency.
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Affiliate Market Manager assists the department and leadership in achieving profitable business results. This role is responsible for the oversight of a team, and ensuring relationships are created and developed with our vendors. This role also analyzes data used to align vendors in their geographic areas to reduce risk, and improve performance and profitability.
What You'll Do:
- Proactively qualify leads for new/additional business to ensure pipeline stays full
- Develop negotiation strategies and participate in negotiations with vendors on price, delivery, terms, etc.
- Provide supporting data and analytics to ensure informed decisions are made when choosing vendors
- Conduct data analysis to support management of vendor base; provide in-depth vendor performance analysis
- Uncover/understand client objectives, challenges and needs by performing regular client needs assessments
- Proactively and reactively manage vendor relationships; leverage internal resources to enhance relationships with SMS vendor base
- Minimize cost and maximize value in the sourcing process via leveraging strategic sourcing, negotiations, etc.
- Maintain an awareness of latest buying techniques, theories, best practices, trends, legislative issues and market competitiveness information and leverage these to drive bottom-line improvements
- Assist leadership in the development of department performance objectives; monitor activities against department objectives and submit performance reports to management
- Ensure appropriate audit trails are embedded in sourcing processes, for internal audit and performance management purposes
- Identify challenges related to processes, tools and policies for the department; implement changes as necessary to resolved challenges
- Ensure compliance with policies and programs in alignment with sourcing strategy
- Ensure the effective delivery of initiatives, programs and directives in accordance with sourcing strategy and financial business plans
- Ensure that sourcing processes and policies are in line with business processes
- Develop and deliver presentations to leadership and vendors, as required on strategies, programs, practices and issues
- Interact cross-functionally with all other departments and serve as an effective and value-added service for the entire organization
- Collaborate with other internal departments on catalog pricing and implementation
- Meet with internal departments on a regular basis to ensure vendor strategies are on track and achieving customer goals and expectations
- Handles moderately complex issues and problems with a sense of urgency; appropriately identifies and escalates issues to department leadership
- Perform work under general supervision; carefully reviews the details and accuracy of work performed
- Foster a positive team environment and provide coaching or mentoring to team members
- Ensures confidentiality and accuracy of internal and external data
- Travel expected up to 20% of the time
- Performs ad-hoc projects and other duties as assigned
Role Specific Skills:
- Possesses solid working knowledge of subject matter
- Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook required
- System Experience: Tableau, HubSpot, Salesforce preferred
- Industry Trade Knowledge: HVAC, Electrical, Plumbing, General Maintenance preferred
People Management Skills:
- Proficient in all people management processes, including recruitment, performance management and reward
- Proficient in building, growing and developing a team; including department structure design and resourcing
- Proficient in coaching and developing individual team members to reach their potential
- Proficient in engaging a team through communication, processes, personal impact and influence
You Should Have:
- 3-5 years’ in facilities, supply chain analytics, or procurement experience required
- Bachelor’s degree preferred
Compensation
- $65,000.00 - 70,000.00 annually
Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Top Skills
Excel
Hubspot
Microsoft Word
Outlook
PowerPoint
Salesforce
Tableau
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
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- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

