The role involves creating sales campaigns, providing insights on ServiceNow's SPM solutions, aiding in technical sales, and maintaining strong relationships with clients while managing project delivery and showcasing solution value.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Create and contribute to sales campaigns focused on Strategic Portfolio Management (SPM) solutions by providing product and industry insight• Serve as a thought leader on SPM ServiceNow• Develop and maintain strong alignment with Product Management and Engineering teams on roadmap, industry specific use cases, and field feedback• Create and own programs to demonstrate the solution's value and secure the technical win for customers and prospects• Contribute to and maintain a showcase of industry relevant SPM created on the ServiceNow platform• Assist sales personnel in qualification of customer needs (business & technical discovery) and performing business value assessments to determine quantifiable outcomes for customers• Demonstrate of solutions, both standard and tailored to prospects and existing customers• Scope and deliver Proof of Concept/Proof of Value engagements• Support Marketing events as assigned - conferences, trade shows, webinars, summits• Stay current on competitive analysis and understand how to best position ServiceNow solution to ensure we keep ahead of opportunities, obstacles, and challenges• Understand business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, etc.• Consistently and accurately provide status to management on the progress of key deals, sales plays/motions and on pipeline generating activities
Qualifications
To be successful in this role, we need someone who has the following:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
2+ years direct experience with ServiceNow's SPM solution• Exceptional communication and presentation skills, including relevant technical and business concepts• Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow eco-system• Strong Presales experience and mastery of the Sales process• A strong understanding of the SPM and related business processes• Experience with ServiceNow's SPM (in a customer capacity, implementation capacity or presales capacity)• Willingness to travel domestically up to 20%• 7+ years of relevant post-collegiate professional experience
For positions in this location, we offer a base pay of $131,925 - $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Create and contribute to sales campaigns focused on Strategic Portfolio Management (SPM) solutions by providing product and industry insight• Serve as a thought leader on SPM ServiceNow• Develop and maintain strong alignment with Product Management and Engineering teams on roadmap, industry specific use cases, and field feedback• Create and own programs to demonstrate the solution's value and secure the technical win for customers and prospects• Contribute to and maintain a showcase of industry relevant SPM created on the ServiceNow platform• Assist sales personnel in qualification of customer needs (business & technical discovery) and performing business value assessments to determine quantifiable outcomes for customers• Demonstrate of solutions, both standard and tailored to prospects and existing customers• Scope and deliver Proof of Concept/Proof of Value engagements• Support Marketing events as assigned - conferences, trade shows, webinars, summits• Stay current on competitive analysis and understand how to best position ServiceNow solution to ensure we keep ahead of opportunities, obstacles, and challenges• Understand business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, etc.• Consistently and accurately provide status to management on the progress of key deals, sales plays/motions and on pipeline generating activities
Qualifications
To be successful in this role, we need someone who has the following:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
2+ years direct experience with ServiceNow's SPM solution• Exceptional communication and presentation skills, including relevant technical and business concepts• Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow eco-system• Strong Presales experience and mastery of the Sales process• A strong understanding of the SPM and related business processes• Experience with ServiceNow's SPM (in a customer capacity, implementation capacity or presales capacity)• Willingness to travel domestically up to 20%• 7+ years of relevant post-collegiate professional experience
For positions in this location, we offer a base pay of $131,925 - $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Top Skills
Ai-Enhanced Technology
Servicenow
Strategic Portfolio Management (Spm)
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