Advertising Operations Manager

Job Title: Ad Operations Manager
Location: Remote, US
Department: Sales
Type: Full-Time, Exempt
Experience: 5+ Years
Salary Range: $90,000 - $100,000 (+Bonus, Equity, & Benefits)
Core Hours: 9 AM - 1 PM PST / 12 - 4 PM EST

We’re looking for a hands-on, player-coach Ad Operations Manager to lead and mentor a small team of AdOps Specialists while rolling up their sleeves as needed to support complex campaigns and troubleshoot issues. This person will play a critical role in campaign execution, team development, and process optimization, all while fostering a positive, performance-driven culture.

• Manage end-to-end execution of CTV and programmatic campaigns, ensuring accurate setup, pacing, and delivery.
• Serve as AdOps lead on key accounts and strategic partner to Client Success and Sales teams.
• Supervise and coach 2–3 AdOps Specialists; deliver training, performance feedback, and mentorship.
• Step into execution mode during high-volume periods or technical escalations.
• Diagnose and resolve campaign delivery issues including underdelivery, overdelivery, and discrepancies.
• Lead training sessions on optimization and troubleshooting best practices.
• Ensure accurate QA and trafficking processes are followed.
• Contribute to ongoing improvements in internal workflows and documentation.
  

• Campaigns are launched on time, accurately, and deliver as expected.
• AdOps Specialists demonstrate ongoing skill development and increased ownership.
• Campaign issues are resolved quickly with minimal impact on client performance.
• Team culture is collaborative, solutions-oriented, and high-performing.
• Internal processes and documentation improve in efficiency and quality.
  

• 5+ years of experience in digital advertising operations.
• 2+ years mentoring or managing junior team members.
• Experience running or supporting campaigns in the gaming industry, including UA or branding campaigns for console, mobile, or PC games.
• Familiarity with platforms like The Trade Desk, DV360, FreeWheel, Beeswax, or Google Ad Manager.
• Experience with CTV, MMPs (e.g., Adjust, AppsFlyer), and attribution methodologies.
• Strong analytical and troubleshooting skills with proficiency in Excel/Google Sheets; Looker experience a plus.
• Excellent attention to detail, communication, and time management skills.
• A team-first mindset with the ability to coach and support others.
• A track record of thriving in fast-paced startup environments.
  

• Experience running training programs or formal coaching systems.
• Background in QA and process development for AdOps workflows.
• Exposure to client-facing roles or hybrid CS/AdOps models.

Culture and Benefits

At tvScientific we believe people do their best work when they feel challenged and engaged by their day to day responsibilities, when they’re surrounded by smart, hard working people, and when they have a healthy work life balance. Our company culture and benefits package reflects these beliefs.

• Full health, dental, and vision insurance - up to 95% funded by the company for employees.
• Employee stock option program.
• Company-sponsored retirement plan with a matching contribution program.
• 12 annual paid holidays (including 2 flexible days).
• Generous PTO policy (get your work done and take the time you need).
• A remote-first environment that allows employees flexibility to work from most places in the US.

As tvScientists We Are...

• Big Thinkers: We believe in setting audacious goals and envisioning transformative change.
• Radically Transparent: We value transparency in all aspects of our business. We foster a culture of open communication, honesty, and accountability.
• Performance-obsessed: We are passionate about achieving exceptional results. We strive for excellence in everything we do and set high standards for ourselves.
• Data-driven: We embrace the power of data, science, and technology as crucial drivers of our success.
• Trust Builders: We prioritize building and nurturing trust with our stakeholders. We understand that trust is the foundation of successful relationships and business partnerships. Through our actions, integrity, and commitment to delivering on promises.
• Forever Students: Challenge assumptions to look for solutions. We create a safe environment for experiments and risk-taking by our customers and employees.

tvScientific is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. tvScientific is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.