Advertising Account Manager

Are you a proactive media planning guru who thrives on building strong relationships? Do you excel at collaborating with stakeholders to uncover insights and create innovative media campaign solutions? Are you highly organized and skilled at juggling multiple tasks? If this sounds like you, Rockbot is looking for an exceptional Advertising Account Manager to join our team!

The Account Manager, Advertising will play a critical role supporting both Rockbot’s Direct Ad Sales and Retail Media efforts. This is a hybrid pre- and post-sale role designed to deliver seamless advertising execution and support across a broad portfolio of campaigns. You will oversee the lifecycle of our advertiser campaigns from kick-off to completion, managing day-to-day client relationships, owning media planning and campaign execution, collaborating cross-functionally, and functioning as the operational backbone to the ad sales team.

The Rockbot team helps businesses, brands, and places succeed by empowering them to deliver better customer experiences and build stronger connections through media in real-world spaces. We are technologists, music lovers, and content creators all focused on producing the most amazing customer experience possible - and we’re having a great time doing it!

You will:

• Manage advertiser campaigns (TV, Digital Signage, and Audio) end-to-end - from planning and launch to monitoring, optimization, and post-campaign reporting.
• Serve as the primary advertising contact for direct advertisers and retail media partners, ensuring timely communication and flawless execution in partnership with Sales, Client Success, and Ad Ops.
• Develop proposals, media plans, and monetization models; maintain campaign materials such as budgets, timelines, and creative assets.
• Track and analyze campaign performance, providing regular updates, optimizations, and actionable wrap-ups, including managing measurement studies and third-party vendor coordination.
• Lead client meetings and campaign check-ins to review results, recommend strategies, and identify growth opportunities.
• Educate clients and internal teams on ad products, creative best practices, and performance benchmarks.
• Partner with internal teams on billing accuracy, issue resolution, and the creation of advertising collateral; maintain accurate campaign records and reporting dashboards.

You have:

• 3 - 5 years in media account management, media planning, client service, or campaign management, with a strong grasp of the media landscape.
• A track record of delivering standout campaign performance and driving adoption of products.
• Sharp project management skills - able to prioritize, adapt, and deliver on multiple deadlines.
• Analytical savvy to translate numbers into narratives and strategies.
• Exceptional communication, presentation, and organizational skills with a meticulous eye for detail.
• Fluency in relevant tools for project, media, and campaign management.
• A creative problem-solving mindset with flexible, open-minded thinking.
• A collaborative, team-oriented approach and genuine passion for working with others to achieve great outcomes.

About Rockbot:

Rockbot empowers businesses to simply and reliably stream the right content to make their guests' experience great with a suite of innovative multimedia solutions - Rockbot TV, Rockbot Digital Signage, Rockbot Music, and Rockbot Audio Messaging. Rockbot is the only platform that unifies the full spectrum of media solutions with an enterprise-grade SaaS platform, enabling them to control, schedule, and monitor any number of locations from our web dashboard and mobile app.

Compensation:

Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

The compensation band for this role is $75k-95k, plus equity, and benefits for all team members.

Our Values:

• Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better.
• Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships.
• Curiosity: We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The “Why” and “How” always matters.
• Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions.
• Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges.
• Integrity: We say what we mean, and do what we say, simply, clearly, honestly.

Rockbot is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.