Adobe Program Manager

Position Overview:
Blue Acorn iCi is seeking a detail-oriented Program Manager with experience in Adobe applications and enterprise eCommerce projects. This individual will be responsible for ensuring the delivery of high-quality technology solutions—on time and within budget. Key areas of focus include project planning, stakeholder communication, team utilization, financial oversight, and maintaining high levels of client satisfaction.

Responsibilities:

• Develops and executes comprehensive project plans, including schedules, communication, and risk mitigation strategies

• Manages day-to-day communications with key stakeholders, maintaining alignment and transparency

• Facilitates regular status meetings and presents project updates

• Coordinates cross-functional teams, third parties, and client stakeholders to ensure timely execution

• Reviews and enhances deliverables for quality prior to client presentation

• Manages risks, blockers, and mitigation plans; escalates issues as needed

• Tracks and ensures delivery of contractual commitments and client sign-offs

• Maintains accountability for project gross margin, budget, and financial performance

• Handles scope, schedule, and budget change requests

• Manages task assignments, monitors progress, and ensures timely task completion

• Partners with Talent Management to secure and allocate project resources

• Aligns project work with client KPIs and business objectives

Qualifications:

• 5+ years in a technology project management role, ideally in a professional services or consulting environment

• Experience with Adobe applications and/or Adobe Experience Cloud products

• Proven success managing large-scale enterprise eCommerce or web development projects

• Strong background in cross-functional team leadership and stakeholder management

• Bachelor’s degree in Business Administration, Management, Information Systems, or a related field (MBA preferred)

• Financial management skills including budget tracking, profit/loss, and billing oversight

• Strong communication, negotiation, and conflict resolution skills

• Ability to manage multiple projects and translate between technical and non-technical teams

• Comfortable working in a fast-paced, client-facing environment

Preferred Skills & Technologies:

• Experience working at a digital agency or consulting firm

• Background in the eCommerce industry

• PMP certification

• Familiarity with JIRA and/or Mavenlink project management tools