Serve as the front-desk point of contact providing customer service and administrative support: greet visitors, answer phones, handle mail and deliveries, schedule meetings, maintain supplies, coordinate with building management and IT, assist Office Leader with events and budget tracking, arrange travel, perform clerical tasks, and support various departments.
Are you seeking purpose, challenge, and talented colleagues? CESO is a nationally recognized architecture and engineering firm. CESO has the opportunity for you to develop your career. We develop leaders and empower our associates to use their skills and talents to positively impact the world through service – to our coworkers, clients, and communities. We subscribe to the mission of “empowering our people to impact communities by bringing clients’ visions to life,” so if this speaks to you, let’s connect!
At CESO, the Administrative Assistant serves as the first point of contact for visitors and clients, providing excellent customer service and administrative support. This role is responsible for managing front desk operations, answering phones, greeting guests, handling mail, and performing a variety of clerical tasks to support the office's daily operations and staff.
Primary Responsibilities
- Greet and welcome visitors, clients and staff in a professional and friendly manner.
- Answer and direct incoming phone calls promptly and courteously.
- Handle incoming and outgoing mail, packages, and deliveries.
- Schedule and coordinate meetings, appointments, and conference room usage.
- Maintain office supplies inventory and place orders when necessary.
- Assist with general administrative duties such as data entry, filing, copying, and scanning.
- Work closely with building management to ensure timely resolution to office related maintenance issues.
- Maintain a tidy and organized reception area reflective of a professional office environment.
- Handle office-wide announcements, as needed.
- Work closely with the local Office Leader to hit office goals, plan events (i.e., Summer and Holiday outings), and track and manage the office budget for the year.
- Monitor and maintain office security by following procedures and controlling access.
- Provide administrative support to various departments as needed.
- Collaborate with the administrative team to ensure business needs are being met on a local level.
- Handle inquiries and resolve issues or redirect them to the appropriate staff member.
- Coordinate with IT for front desk or technical issues.
- Assist with arranging travel for business needs.
- Excellent verbal and written communication skills.
- Strong organizational skills and multitasking abilities.
- Perform other duties as assigned.
Position Requirements
- High school diploma or General Education Degree (GED) is required.
- 1-2 years of relevant experience in an administrative role is required.
- Notary in the State of business is preferred.
- Computer skills necessary to enter daily timesheet data and use Microsoft Outlook for email correspondence.
- Working knowledge of Microsoft Office Suite, Adobe PDF, and Bluebeam or similar software.
Benefits and Perks
- Flexible and Hybrid Work Schedule
- Paid Time Off – Credited to You 100% Upfront
- 401K with a Company Match
- Rewards and Recognition Program
- Training and Development to Foster Professional Growth
- Paid Holidays
- Medical / Dental / Vision Coverage
- Welcome Box
- Casual Dress Code
- Reimbursement for Professional Licenses
- Paid Time Off for Community Team Service Events
- Voluntary or Supplemental Short-Term / Long-Term Disability
- Employee Assistance Program
- Company Paid Bonding and Recovery
- Employee Events such as Lunches and Outings to Foster a Positive Work Environment
CESO is a principle-centered organization that aligns with strong service values, integrity, and authenticity. We develop and inspire through training and coaching on the job. At CESO, we believe that work should be more rewarding than just a paycheck. In addition to a comprehensive benefit and compensation program, we create memories and friendships through our employee and service events.
CESO, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This organization participates in E-Verify and is a drug-free workplace. Criminal background checks and drug/alcohol checks are required.
CESO, INC. Charlotte, North Carolina, USA Office
1515 Mockingbird Lane, Suite 700, Charlotte, NC, United States, 28209
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