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Tom James

Administrative Assistant - Sales

Sorry, this job was removed at 04:10 p.m. (EST) on Thursday, Sep 04, 2025
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In-Office
Charlotte, NC
In-Office
Charlotte, NC

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At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time opening in our Charlotte, NC office. Our position is for 29 hours per week at $20 per hour.

Job Responsibilities

  • Preparing for daily client visits
  • Prepping clothing to be delivered
  • Locating necessary client information (A/R balances, sales sheet)
  • Updating sales materials regarding fabrics/options
  • Coordinating and maintaining all client orders/files
  • Communicating with clients:
  • Setting up appointments
  • Providing status of orders
  • Scheduling deliveries
  • Sending reminders
  • Supporting the sales efforts of the sales professional by:
  • Communicating regularly with the sales professional and other members of the store team
  • Meeting with the sales professional to set goals
  • Managing daily calendar
  • Organizing inventory
  • Pursuing efficiencies for processes and communication
  • Picking up and delivering client items as needed
  • Prospecting new clients using internet and social media applications
  • Entering referrals into proprietary system
  • Sending introductory and promotional messages
  • Creating call lists/hot lists
  • Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
  • Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria:

  • Confident, independent worker
  • Strong communication skills (verbal, written, listening)
  • Excellent organizational skills
  • Outstanding time management skills
  • Professional customer service skills
  • Social Media savvy (especially on LinkedIn & Instagram)
  • Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
  • Possesses basic accounting skills (such as balancing accounts)
  • Enjoy being flexible and multitasking
  • Motivated to tackle challenges
  • Yearn to work in a fast-paced team environment
  • Able to bend and lift up to 20 lbs.
  • Valid driver’s license required (Exception: larger metropolitan areas)
  • Two years' office-related experience is preferred.
  • Experience with a sales-oriented environment is a plus!

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  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

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