Accounts Receivable Specialist

The Accounts Receivable Specialist is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by business. 

Come join a small but energetic billing and accounts receivable team.

To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our Fort Mill, SC ( Charlotte, NC) office Tuesday, Wednesday and Thursday (9am-5pm) each week. You are welcome to work remotely Mondays and Fridays if you wish.

1101 Red Ventures Dr Fort Mill, SC 29707

• Prepare client billing in a prompt, accurate and timely manner. Review and make adjustments or corrections, and ensure all pertinent information is correct and included.
• Communicate with customers to ensure accurate and efficient invoice set-up and processing, using electronic options when available. Generate invoices from electronic billing files and email from ERP system. 
• Review and manage invoice submissions to ensure that client requirements are met in a timely manner. Confirm that errors have been resolved and invoices are successfully accepted.
• Respond to internal and external clients with courtesy and professionalism regarding account status, transaction details, W9s, credit requests or other billing matters. Perform research and communicate as necessary to keep all stakeholders informed. Produce and distribute reports as required.
• Identify issues and suggest solutions or enhancements for billing.
• Apply customer payments to open receivables. 
• Analyze remittance details, research, problem solve to ensure timely and accurate cash application in accordance with pre-determined service levels
• Perform maintenance on customer accounts as needed.
• Support collections efforts as needed; write-offs; partial payments, reversal of payments
• Able to work in a multiple bank accounts environment with an understanding of cash applications and reconciliation.
• Follow up with customers regarding outstanding aged receivables.
• Assist with month-end closing, including account reconciliations. 

• Required:

  • High school diploma or equivalent
  • Proven experience as an accounts receivable specialist or in a similar role.
  • Strong knowledge of accounts receivable processes and principles.
  • Proficiency in using accounting software and Microsoft Office applications.
  • Excellent attention to detail and accuracy.
  • Strong organizational and time management skills.
  • Effective communication and interpersonal abilities.
  • Ability to work independently and collaboratively in a team environment.
  • Knowledge of GAAP and familiarity with financial regulations.

• Preferred:

  • Bachelor's degree in accounting, finance, or a related field
  • 1-3 years of experience as an accounts receivable specialist or in a similar role.

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $50,000 - $60,000
  *Note actual salary is based on qualifications and experience
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

We do not provide visa sponsorship for this role at this time.

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