Accounts Receivable Specialist, Strategic Accounts

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day.

The Accounts Receivable Specialist Strategic Accounts is responsible for daily tasks related to customer billing, collections, and resolving payment issues in a fast-paced environment. The role involves close collaboration with internal teams and large customer portfolios to ensure timely payments and accurate invoicing. Key tasks include monitoring accounts, sending reminders, handling documentation, and supporting process improvements.

The impact you'll have:

• Collections of outstanding balances via email, phone, and/or portal.

• Collaborate effectively and positively with Sales, Operations, and other CA teams.

• Proactively identify and resolve issues that may hinder timely payment.

• Escalate issues to management when necessary.

• Develop and maintain successful relationships and dealings with customers.

• Follow guidelines noted in the Collections Standard Operating Procedures (SOP)

• Monitor customer accounts and provide recommendations for bad debt provisions or write-offs.

• Supply customers with copies of invoices, credit memos, W9 form, banking information, and any other information required to remit payment to Curriculum Associates.

• Coordinate with customers to establish or update billing remittance information and establish a point of contact for future invoice follow-up.

• Create and send accurate invoices to customers, ensuring timely billing, and managing billing processes.

• Willingness to help with any Ad hoc project, business improvement initiatives.

What we're looking for: 

• Experience reaching credit and collections goals while maintaining strong customer relationships.

• Workday Financial experience a plus

• Microsoft Excel – proficiency with formulas, pivot table, and data analysis.

• Strong written and verbal communication skills

• Excellent interpersonal, organizational, and documentation skills

• Ability to work independently as well as with a team.

• Time Management skills

• Bachelor’s degree preferred or equivalent experience

• 3+ years of Accounts Receivable, collections, and customer billing experience

Benefits and Pay Range:
Pay Range – This role’s range is $21/hr.-$34/hr. The wage range for this role takes into account the wide range of factors that Curriculum Associates considers in making compensation decisions based on our Compensation Philosophy. Actual base pay within that range will vary based upon several factors including, but not limited to, prior experience and relevant skill sets. At Curriculum Associates, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances for each case. This role is also eligible to participate in the company bonus plan. The Company recognizes that minimum wage varies by location and will ensure all compensation decisions comply with applicable state and local laws.

Benefits – Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees can enroll in our company’s 401k plan and receive an employer match. Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between Christmas and New Year's, as well as a number of additional perks and benefits.

Application deadline: December 22, 2025. This is subject to close earlier if there is a high volume of applicants or a qualified hire is made.