Accounts Receivable Specialist (Remote)

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The position is responsible for the application of cash received into the business Admin system for all lines of business 

Responsibilities: 

•Review and apply new business funds to the dealers’ accounts for all lines of business

•Upload ACH payments daily

•Research checks with no business or needing additional backup

•Prepare check requests for returned premium incorrectly sent to Protective

•Provide phone support for incoming calls from external dealers/customers as well as internal customers

•Respond timely to the team’s email queue

•Review Debit/Credit report to ensure business is processed for cash received

•Other duties as assigned

Knowledge/Experience/Education/Training: Skills essential for this position 

•High School diploma or equivalent

•Minimum one to two years customer service experience

•Proficiency with AS400 Administration systems; Microsoft Office Suite programs

•Strong interpersonal communication skills

Abilities: 

•Must demonstrate a strong sense of teamwork 

•Must be a team player who is willing to work with others

•Must be able to multi-task and prioritize assignments

Contact with others:

Must be able to communicate with internal and external customers on a professional level.

We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.  

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Diversity and Inclusion:

At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.

We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities. Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected] information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.