The Account Manager is responsible for managing customer accounts, achieving sales targets, identifying new business opportunities, and coordinating activities across teams.
As an Account Manager, you will play a critical role in managing and developing customer accounts, ensuring business objectives are met while fostering strong customer relationships. You will be accountable for sales targets across multiple portfolios or specific accounts, identifying new business opportunities, and collaborating with internal teams to deliver solutions. This position requires strategic thinking, problem-solving, and leadership capabilities to influence stakeholders and drive success in a dynamic business environment.
- Achieve financial objectives and sales targets for assigned customer accounts or portfolios.
- Identify and develop new business opportunities in collaboration with pre-sales experts.
- Build and maintain strong relationships with key stakeholders within customer organizations.
- Coordinate activities across sales, pre-sales, and other functions to meet business objectives.
- Participate in pricing strategies and contract negotiations to secure orders.
- Contribute to the LoA (Limits of Authority) process from a business and commercial perspective.
- Solve complex problems using analytical thought and judgment to improve processes and services.
- Lead cross-functional deal teams, managing risks and resource requirements effectively.
- Provide measurable input into new products, processes, and operational plans to support organizational strategies.
- Strong sales and account management expertise with a proven track record of achieving targets.
- Experience in selling Optical and IP technology
- Ability to identify and develop new business opportunities in competitive markets.
- Excellent communication and negotiation skills, including interaction with executive leadership.
- Strategic thinking and problem-solving capabilities to address complex challenges.
- Leadership skills to manage cross-functional teams and influence stakeholders effectively.
- Deep understanding of organizational processes, market knowledge, and customer objectives.
- Cross-cultural knowledge and global mindset to navigate diverse business environments.
- Advanced analytical skills to interpret business challenges and recommend best practices.
- Minimum 5-8 years of relevant experience and/or a graduate/postgraduate degree in a related field.
Top Skills
Ip Technology
Optical Technology
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
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- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
