The Account Manager will oversee client relations, manage sales opportunities, ensure customer satisfaction, and lead contract negotiations and efficiency initiatives.
Job Posting Start Date 04-14-2025 Job Posting End Date 04-19-2025
Job Summary
We are seeking an Account Manager for our Power team based on the East Coast,USA remote.
This person will be in charge of the direct sale of Flex’s services to targeted accounts. Key customer point of contact accountable for delivery on Customer Satisfaction and for providing Flex management with information to evaluate sales opportunities.
What a typical day looks like:
- In charge of GAM/Site handshake on FOL, searching items such as MOH movement, Forecast accuracy, VAM %, IDL/DL% of VAM etc.
- Manager delivering growth and maintaining a Sugar Pipeline.
- Ensures relationships management with Customer at executive / resolutions-making levels.
- In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs.
- Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs.
- Segment relationship management and information flow, developing growth through pan-Flex contribution.
- Manage contract renewals, changes, and maintenance.
- Hold up delivery Customer Satisfaction and Viewpoint scoring across all sites.
- In charge of improving communication and driving best practices across multi-sites.
- Ensures all client programs execute to contract, hitting key KPIs.
- Accountable E&O management / claims.
- In control of tracking risks on the business and reporting to Flex business accordingly.
The experience we are looking to add to our team:
- Typically requires a Bachelor's degree or equivalent experience.
- Typically requires a minimum of 8 years of sales/account management experience.
- Flex sales CRM – Sugar; ViewPoint.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Pay Range (Applicable to US Remote). Due to this role being remote, the actual pay range will vary depending on the geographical location of the candidate$118,500.00 USD - $163,000.00 USD Annual
Job CategorySales - Marketing - Account Mgmt
Is Sponsorship Available?
No
Top Skills
Sugar Crm
Viewpoint
Similar Jobs
Healthtech • Insurance • Other • Sales • Software
The Agency Account Manager will build and maintain relationships with agency principals, drive usage among Spark agents, and oversee onboarding processes.
Top Skills:
Crm Software (AirtableHubspot)
Healthtech • Insurance • Other • Sales • Software
The Agency Account Manager builds and maintains relationships with Agency Principals, guiding them through onboarding, ensuring satisfaction, and enhancing partner experience.
Top Skills:
AirtableCrm SoftwareHubspot
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Account Manager acts as a liaison for Brokers, supporting sales activities and managing customer relationships to enhance satisfaction and drive revenue.
Top Skills:
Microsoft SuiteSalesforce
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
