Account Manager

Who We Are

Babylist is the trusted platform for millions of growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected, and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop, and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectful, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry. To learn about Babylist’s registry options, editorial content, and more, visit www.babylist.com

Our Ways of Working

We have team members located across the United States and Canada spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. We know how valuable the flexibility of remote work is for our employees. 

We know that personal connection is the foundation for the great work we do together. In order to build those relationships with team members in other cities, we meet with coworkers in person two times a year at a full company offsite and a departmental offsite. These offsites are expected of employees and are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually.

What the Role Is

We are looking for an Account Manager to join our Account Management team. You will play a critical role in supporting our partners and teams that drive ad sales revenue growth. You will be responsible for managing the relationships with brand partners, ensuring that all campaigns are executed seamlessly and exceed their goals. You will operate as an external and internal partner for campaign setup, management, and support. This is an ideal role for an organized, detail-oriented, self-starter who is looking to leverage their analytical and problem-solving abilities in a media environment.

Who You Are

• 5+ years of experience in a results driven Account Manager role working with clients, agencies and advertisers at a media company or experience with marketing and executing media plans
• Experience working with editorial and/or publishing teams and/or marketing agencies 
• Experience managing successful media campaigns, with a keen eye to leverage reporting to identify where brand partners are performing well and where they can improve
• Successful history of cross selling and upselling for pertinent opportunities
• Excellent time management, problem-solving and communication skills, both internal and external
• Energetic, enthusiastic, solutions-oriented and enjoy collaborating with cross-functional teams
• Great interpersonal skills including poise, tact and diplomacy to handle sensitive situations,  and client relationships; ability to find opportunity in every interaction despite internal and/or external complexity
• Highly organized with a systematic approach to detail-oriented work
• Excited about the ability to develop with a lean ad sales team, wearing multiple hats and taking on a variety of roles
• High proficiency in Canva, Google Docs, Microsoft Excel, and project management tools such as Asana
• Experience working with media inventory management system like Salesforce or Boostr is a plus
• Understanding of working with creative, sales, product, engineering, and marketing teams

How You Will Make An Impact

• Manage and support client campaigns  to ensure accurate contract fulfillment, quality control, and excellent partner customer service
• Track, measure, analyze and report the performance of multiple advertising campaigns, including creating detailed performance reports and proposing optimization and upselling strategies
• Organize interdepartmental workflow to ensure all elements are handled according to process and schedule, with a focus on beating deadlines
• Own asset gathering, creation, production, and archiving for campaigns, campaign pacing, performance and optimization opportunities
• Prepare and distribute performance reports, both specific to customer and general program performance
• Deliver against multiple simultaneous tasks with excellence and precision

Why You Will Love Working At Babylist

• We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
• We build products that have a positive impact on millions of people’s lives
• We work at a sustainable pace which means work/life balance is a real thing here
• We believe technology and data can solve hard problems 
• We believe in exceptional management 
• We are an antiracist organization and doing the work to support differences of all kinds
• We offer competitive pay and meaningful opportunities for career advancement
• We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
• We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.

The estimated pay range for this role is $76,360.00 - $114,540.00

In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
SMS CONSENT: As part of our hiring process, Babylist may offer the option to receive text message updates about your application and interview scheduling. You will have the opportunity to opt in or out of SMS communications later in the application process. Choosing not to receive SMS messages will not affect your application status, and communication will continue via email or phone. Message and Data Rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. To view our Privacy Policy, please visit https://www.babylist.com/privacy.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All of our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@babylist.com), instant messaging platforms or unsolicited calls.

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