Account Manager, Small and Medium Business

It's fun to work in a company where people truly BELIEVE in what they're doing!
 

We're committed to bringing passion and customer focus to the business.

Essential Duties and Responsibilities:

• Serve as the primary contact at a strategic level for your assigned portfolio of clients.
• Conduct period strategic business reviews of client accounts.
• Develop and grow relationship with clients, enabling solution expansion and upsells.
• Responsible for representing Kyriba and our solutions and services to clients
• Coordinate activity involving other business partners at Kyriba, including CSMs, Professional Service, Solution Engineers, Finance, Development, and other stakeholders.
• Responsible for timely and strategic management of customer renewals, including protection from potential churn.
• Effectively differentiate Kyriba offerings from competitive alternatives and create customer preference for Kyriba offerings, based on that differentiation.
• Negotiate with team members and business partners to define approaches and goals, especially as it relates to designing solutions to meet customer needs or defining sales action plans
• Work with partners as needed for both customer-specific account strategies as well as overall portfolio support and growth.
• Manage internal escalations as required, ensuring accountability from other supporting teams within Kyriba.
• Effectively negotiate with multiple levels of customer management, resulting in successful closing of the sale.
• Manage and deliver quarterly revenues with accurate forecasting of the pipeline and full transparency through the status of opportunities including maintaining accurate records in salesforce.com
• Prospect and build Pipeline, including both large, strategic opportunities as well as transactional expansions.
• Create and deliver quality presentations and proposals for customer consumption.
• Communicate with management appropriately to ensure forecasts are accurate and potential risks mitigated.

Education, Experience and Skills:

• Bachelor’s degree required.
• A minimum of 4 years of Software Sales or Business Development experience.
• Experience selling into finance preferred.
• Highly successful track record in prospecting.
• Must be articulate, organized, detail-oriented, and can multitask in a dynamic, fast-changing entrepreneurial environment.
• Ability to learn complex Treasury concepts and incorporate into daily interactions and conversations.
• Strong negotiator.
• Ability to build rapport with clients and internal teams.
• Strong phone, customer service, and interpersonal skills.
• Understand the customer’s environment and introduces new concepts to solve the customer’s problems.
• Effective listener to understand prospect needs.
• Ability to effectively communicate and advocate with internal stakeholders.
• Ability to travel 30% of the time.

Comprehensive benefits package may be found here:  www.kyriba.com/company/careers/benefits/

Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information. See EEO is the Law. 

If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please send an email to [email protected]