Account Manager, CoreHire

Join Aya Healthcare, winner of multiple Top Workplace awards! 

CoreHire is an innovative online platform that connects job seekers to exceptional career opportunities, with a primary focus on the healthcare industry through Aya's niche job board. We match skilled clinical and non-clinical professionals with companies seeking top talent. As a fast-growing, technology-driven company, we are seeking a motivated Account Manager with strong relationship-building skills to join our team and contribute to our success.   

The Account Manager for CoreHire will focus on building strong client partnerships by overseeing daily activities and guiding them through onboarding, training, and adoption. He/she will run QBRs, work closely with support and product teams, and manage renewals while identifying opportunities for client expansion.

Who We Are:  

We’re a $10+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform. 

At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians, and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally. 

Responsibilities:  

• Develop and cultivate relationships that result in contract renewals and expansion 
• Drive engaging and insightful quarterly business reviews (QBRs) that highlight value and progress
• Lead onboarding, training, and adoption initiatives to ensure clients achieve measurable success
• Manage renewals with a focus on retention and uncover opportunities for meaningful account growth
• Partner with Support and Product teams to resolve issues quickly and deliver exceptional solutions and support
• Build and maintain strong client relationships by providing attentive, proactive day-to-day support
• Demonstrate and effectively present Aya Healthcare’s CoreHire software to healthcare organizations 
• Serve as the advocate for clients to ensure satisfaction with all company services and products

Required Qualifications: 

• Bachelor’s degree
• 3+ years in B2B SaaS account management with ownership of renewals and expansions
• Healthcare experience is preferred
• Excellent oral, written communication and QBR facilitation skills
• Ability to leverage data to influence adoption and growth
• Proven self-starter with energy and motivation to find, develop, and close sales
• Must be results-oriented and driven by both financial and career opportunities
• Ability to succeed in a competitive selling environment
• Ability to effectively communicate with peers as well as executive level management
• Ability to establish cross functional and multi-level relationships with both internal team members and external customers
• Ability to plan, prioritize, and organize effectively
• Flexibility and willingness to adapt in a fast-paced environment 

What We Offer: 

• Free premium medical, dental, life and vision insurance 
• Generous 401(k) match 
• Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses 
• Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling 
• Celebrations! We hit our goals and reward ourselves.  
• Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday! 
• Unlimited DTO — we believe in time off!  
• Virtual yoga, meditation or boot camp classes offered daily 

Compensation: Aya reasonably anticipates the pay scale for this position to be $33.65 to $38.46 hourly, which equates to be $70,000 to $80,000 annually, plus commission.   

The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager’s discretion. 

Aya is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy.