The Director of Account Management oversees a portfolio of clients, focusing on renewals and expanding customer relationships within the real estate and fintech sectors, ensuring overall satisfaction and driving revenue growth.
At Clear Capital, we are redefining property valuation with data, analytics, and digital inspection solutions that modernize lending and real estate decisions. Our Sales organization is building deeper specialization to accelerate growth, strengthen customer relationships, and align tightly with Customer Success.
The Account Manager is responsible for expanding and retaining existing customer relationships. This role focuses on growing wallet share, cross-selling valuation and analytics solutions, and ensuring long-term client satisfaction and renewal.
The ideal candidate has a consultative approach, can align with client business objectives, and thrives on finding new growth opportunities within an existing book of business.
What You Will Work On
- Own a portfolio of mid-to-large lender, servicer, and fintech accounts.
- Develop and execute account plans focused on renewals, expansions, and multi-product adoption.
- Identify upsell and cross-sell opportunities across AVM, BPO, appraisal, inspection, and property data solutions.
- Serve as the primary commercial contact, maintaining regular executive and operational touchpoints.
- Partner with Customer Success to ensure seamless onboarding, adoption, and ongoing client satisfaction.
- Act as a trusted advisor by understanding customer workflows, pain points, and strategic goals.
- Negotiate renewals and expansions in partnership with Sales leadership and Legal.
- Manage pricing discussions, volume commitments, and contractual adjustments to align with customer needs and company objectives.
- Forecast renewals and expansions, delivering accurate pipeline and revenue projections.
- Work with Product and Sales Engineers to introduce new solutions to customers.
- Align with Business Development to ensure smooth transitions from new logo acquisition to long-term growth.
- Partner with Customer Success to maximize account health metrics, including usage, adoption, and satisfaction.
Who We Are Looking For
- Bachelor’s degree in business, finance, real estate, or related field; MBA a plus.
- 7+ years of account management or relationship sales experience in mortgage, real estate, fintech, or data/analytics.
- Proven track record of driving revenue growth and retention within a portfolio of enterprise accounts.
- Strong understanding of real estate valuation workflows, data products, and financial services market dynamics.
- Excellent communicator, able to build trusted relationships with executives and technical stakeholders.
- Consultative selling mindset with the ability to uncover new opportunities and position complex solutions.
- Strong financial and contractual acumen.
What You Can Expect
- Compensation: The base salary for this position ranges from $121,000- $169,000 annually, depending on your location, experience, and qualifications. Additional compensation offerings include a company profit-sharing bonus program, communication stipends, and referral bonuses.
- Inclusive benefits package offering:
- Comprehensive medical, dental, and company paid vision insurance, 401(k) retirement plan with employer match, voluntary life and AD&D insurance options, voluntary supplemental insurances for accident, critical illness, and legal services, paid time off (PTO) and paid holidays, employee assistance and wellness programs, company paid short term disability coverage, company contributions to health saving funds (with participation in the high deductible health plan. We offer company-paid access to Galileo for virtual primary care and Rula for virtual mental health resources.
- Through our Anniversary Program, we celebrate the meaningful milestones and long tenure that reflect how much we value your contributions and commitment to our team.
- Career and skill development resources to help advance your career and personal growth.
- A mission-driven environment where your work makes a measurable impact on the real estate industry.
What We Value
- Wherever it Leads, Whatever it Takes® - No matter how remote, complex, or unexpected. Our commitment never wavers.
- Hire NICE people - Skills can be taught but character shines through. We seek those who bring integrity, kindness, and grit.
- Lift others up - We lead with empathy and strive to improve the lives of those around us.
- Sweat the details - Excellence lives in the little things. Getting it just so is how we make a big impact.
- Raise the bar - We don’t settle for industry standards, we redefine them.
About Us
Our story began in the mountain town of Truckee, California more than 20 years ago, when we pioneered simple, web-based valuation technology solutions for an industry that relied on paper. Today, we’ve grown one of the highest-coverage networks of real professionals in the county. As we continue our journey to modernize valuation we’ll hold on to our promise from day one: to go wherever it leads and do whatever it takes to serve our customer with remarkable technology and uncompromising service.
Clear Capital is an equal-opportunity employer.
To all recruitment agencies: Clear Capital does not accept agency resumes. Please do not forward resumes to our jobs alias, Clear Capital employees, or any other company location. Clear Capital is not responsible for any fees related to unsolicited resumes.
Top Skills
Data Analytics
Financial Services
Property Valuation Solutions
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