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Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Clarus is a subsidiary of Independence Pet Holdings (IPH), and pioneering pet health technology company on a mission to transform the future of pet healthcare. We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in shaping a smarter, healthier future for pets everywhere.
Job Summary:
Clarus is seeking an Account Executive. The Account Executive will play a crucial role in acquiring, onboarding, and engaging independent and corporate veterinary practices. You will work closely with industry partner sales teams to drive lead conversions, manage sales funnels, and support practice onboarding. As we scale, you will contribute to enablement resources, CRM optimization, and customer onboarding processes to ensure seamless practice adoption. This role requires a motivated, goal-driven individual who is comfortable balancing sales relationship management in a fast-scaling environment
Job Location: Remote - United States, with preference to East Coast.
Main Responsibilities:
Support partner sales teams to drive practice acquisition, lead conversion, and onboarding.
Conduct product demos and drive deals by articulating value propositions and overcoming objections.
Oversee implementation and onboarding for new independent practices, ensuring smooth integration with minimal friction.
Support data integrations by coordinating with customers and the correct internal teams.
Support customer service, ensuring timely resolution, escalation, and follow-up.
Develop and iterate on customer engagement playbooks, automation strategies, and enablement resources.
Utilize CRM to track leads, sales pipeline progress, and customer engagement metrics.
Provide feedback on onboarding and engagement processes, helping to refine and automate future workflows
Basic Qualifications:
Associate's degree or relevant work experience.
Minimum of 5 years of sales, account management experience, hospital management and/or relevant work experience
Veterinary hospital management experience, veterinary sales or customer success, and/or strong veterinary insurance industry knowledge
Sales-driven mindset with experience supporting lead generation and conversion.
Proven ability to manage onboarding and implementation at scale.
Strong organizational skills to track and coordinate high-volume customer interactions.
CRM and performance tracking experience.
Experience supporting, developing or refining sales/CS enablement resources and automation strategies.
Ability to manage customer service needs and proactively improve processes based on customer feedback
Up to 25% travel.
Must have valid driver’s license from state of residency.
Must have and maintain vehicle, Insurance on transportation used for travel.
Interview Technology Notice:
Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use.
Text Messaging Notice:
If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP.”
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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)
Interview Technology Notice:
Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.
By continuing with the interview, you consent to this use.
Text Messaging Notice:
If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.
You may opt out of text communications at any time by replying “STOP.”
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