Account Executive

Who We Are: 

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary: This is a full-time exempt position. Responsibilities include service and claim resolution, HR assistance, benefits administration support, implementation and contract review, communications, compliance expertise, and vendor accountability for performance standards. Review renewals, submit RFP. Along with Client Management staff, Account Executive has documentation responsibilities to include maintaining Salesforce service cases, updating checklists and client files, and communicating to clients regularly on outstanding issues. This is a client facing role.

This position is open to fully remote candidates located in ET time zone . Individuals located near the Charlotte, NC office will be expected to work in a hybrid capacity.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Essential Core Duties and Responsibilities:

• Vendor Liaison for clients
• Responsible for maintaining outstanding checklists and renewal timelines
• Problem-resolution for ongoing or escalated issues
• Responsible for negotiating with vendors to provide competitive Provide contract review, comparisons and recommendations for renewals by established deadlines
• Proactive customer service and HR support
• Maintain internal files and databases with all client data
• Implementation and compliance support
• Proficient in completing fully insured NFP renewal package
• Assist and organize the onboarding process for all new business cases and new business lines on designated accounts
• Experienced in Voluntary Benefits, Work Site Products and Enrollment/Eligibility Options for Clients to include Benefits Administration Systems
• Proficient in carrier alternatives, products and systems
• Attendance in NFP-Sponsored events

Desired Skills:

• Exceptional written, oral, interpersonal communication skills
• Advanced MS Office skills, to include excel, word, power point
• Strong client development and relationship building skills
• Ability to work both independently and within a team environment
• Exceptional attention to detail and time management skills
• Strong aptitude for organization and prioritization
• Desire to work in a fast-paced environment with flexibility in duties and responsibilities
• Desire to work in a fast-paced environment with flexibility in duties and responsibilities

Desired Qualifications:

• 5 years’ experience in Employee Benefits
• Bachelor Degree preferred.

Licensing/Certifications:

• Health & Life Insurance License

Working Conditions: 

• Hybrid or Remote Position

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $56,000 to $115,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.